Pioneer DJM-2000nexus, DJM-2000NXS Additional information, Troubleshooting

Additional information

Troubleshooting

!Incorrect operation is often mistaken for trouble or malfunction. If you think that there is something wrong with this component, check the points below. Sometimes the trouble may lie in another component. Inspect the other components and electrical appliances being used. If the trouble cannot be rectified after checking the items below, ask your nearest Pioneer authorized service center or your dealer to carry out repair work.

!The player may not operate properly due to static electricity or other external influences. In such cases, normal operation may be restored by unplugging the power cord then plugging it back in.

Problem	Check	Remedy
The power is not turned on.	Is the power cord properly connected?	Plug in the power cord to an AC outlet.
No sound or small sound.	Is the [CD/DIGITAL, PHONO, LINE, USB */*]	Switch the [CD/DIGITAL, PHONO, LINE, USB */*] switch to the channel’s input
	switch set to the proper position?	source. (page 12)
	Are the [CD, DIGITAL] switches on the rear panel	Set the [CD, DIGITAL] switches according to the devices to be played. (Page 12)
	properly set?
	Are the connection cables properly connected?	Connect the connection cables properly. (page 7)
	Are the terminals and plugs dirty?	Clean the terminals and plugs before making connections.
	Is the [MASTER ATT.] switch on the rear panel set	Switch the [MASTER ATT.] switch. (page 6)
	to [–6 dB], etc.?

Digital sound cannot be output.

Is the digital audio output’s sampling frequency (fs) suited for the specifications of the connected device?

On the [CLUB SETUP] screen, set [DIGITAL SAMPLING RATE] according to the specifications of the connected equipment. (page 27)

Distorted sound.	Is the sound level output from the [MASTER] chan-	Adjust the [MASTER] control so that the master channel level indicator lights at
	nel appropriately set?	around [0 dB] at the peak level. (Page 12)
		Set [MASTER ATT.] to [–3 dB] or [–6 dB]. (page 6)
	Is the level of audio input to each channel properly	Adjust the [TRIM] control so that the channel level indicator lights at about
	set?	[0 dB] at the peak level. (Page 12)
Can’t crossfade.	Are the CROSS FADER ASSIGN (A, THRU, B)	Set the [CROSS FADER ASSIGN (A, THRU, B)] selector switches for the different
	selector switches properly set?	channels properly. (Page 12)
Can’t fader start a DJ player.	Is [FADER START] set to [OFF]?	At the [USER SETUP] screen, set [FADER START] to [ON]. (page 13)
	Is the DJ player properly connected to the	Connect the [CONTROL] terminal and DJ player using a control cord. (page 7)
	[CONTROL] terminal?
	Is the DJ player properly connected to the [LINK]	Connect the DJ player to the [LINK] terminal properly using a LAN cable. (page
	terminal?	7)
	Are the audio cables properly connected?	Connect this unit’s audio input terminals and the DJ player’s audio output
		terminals by audio cable. (page 7)

BEAT EFFECT function does not work. Are the [CH SELECT] buttons properly set?

Press the [CH SELECT] button(s) to select the channel(s) to which you want to add the effect.

[INST FX] does not work.	Is the [FILTER] control set to the proper position?	Turn the [FILTER] control clockwise. (page 17)
Can’t use an external effector.	Is the [ON/ OFF] button for [BEAT EFFECT] set	Press [ON/OFF] for the BEAT EFFECT to turn [SEND/RETURN] on. (page 18)
	to [ON]?
	Is the external effector properly connected to the	Connect the external effector to the [SEND] and [RETURN] terminals. (page 7)
	[SEND] or [RETURN] terminal?
Distorted sound from an external	Is the external effector’s audio output level set to	Adjust the external effector’s audio output level.
effector.	an appropriate level?
Tempo (BPM) cannot be measured or	Is the audio input level too high or too low?	Adjust the [TRIM] control so that the channel level indicator lights at about
measurement value of tempo (BPM) is		[0 dB] at the peak level. (Page 12)
implausible.		For some tracks, it may not be possible to measure the tempo (BPM). Use the
		[TAP] button to input the tempo manually. (page 18)
Measured tempo (BPM) differs from	—	The values may differ slightly due to the different ways in which the BPM is
tempo indicated on CD.		measured.
MIDI sequencer does not synchronize.	Is the MIDI sequencer’s sync mode set to Slave?	Set the MIDI sequencer’s sync mode to Slave.
	Does the MIDI sequencer you are using support	MIDI sequencers not supporting MIDI timing clocks cannot be synchronized.
	MIDI timing clocks?

MIDI control does not work.

Is the MIDI channel turned on?	Press the [ON/ OFF] button for [MIDI]. (page 19)
Are the MIDI settings properly set?	To operate DJ software with this unit, this unit’s MIDI messages must be
	assigned to the DJ software you are using. For instructions on assigning mes-
	sages, see your DJ software’s operating instructions.

This unit is not recognized after it has	Is the driver software properly installed on your	Install the driver software. If it is already installed, reinstall it. (page 8)
been connected to a computer.	computer?
Sound of a computer cannot be	Are this unit and computer properly connected?	Connect this unit and computer using a USB cable. (page 8)
output from this unit.	Are the audio output device settings properly set?	Select this unit with the audio output device settings. For instructions on making
		settings for your application, see your application’s operating instructions.
	Is this unit’s input selector switch properly set?	Set the channel’s input selector switch to the [USB */*] position. (Page 12)
Nothing happens when touch panel	Touch panel’s calibration is off.	Adjust the touch panel with the [TOUCH PANEL] settings at the [CLUB SETUP]
is pressed.		screen. (page 27)
Effect sound cannot be monitored	—	The circuit that generates the echo for the [ECHO], [REVERB], [ROLL],
even when the [CUE] button for [BEAT		[SLIP ROLL] and [REV ROLL] effect sounds is positioned after the effect circuit,
EFFECT] is pressed.		so the effect sound cannot be monitored. This is not a malfunction.

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