• Check that personal computers or other digital components connected to the same power source are not causing interference.
• To route more signal to the subwoofer, set it to PLUS or set the front speakers to SMALL (see Speaker Setting on page 83).
• The speakers may be out of phase. Check that the positive/negative speaker terminals on the receiver are matched with the corresponding terminals on the speakers (see Connecting the speakers on page 19).
• If applicable, check that the lowpass filter switch on your subwoofer is off, or the lowpass cutoff is set to the highest frequency setting. If there is a PHASE setting on your subwoofer, set it to 0º (or depending on the subwoofer, the setting where you think it has the best overall effect on the sound).
• This is not a malfunction of the receiver. The scan function of your player alters the digital information, making it unreadable, resulting in noise being output. Lower the volume when scanning.
• Make sure that the input signal type is set to DIGITAL (see Choosing the input signal on page 55).
• You can only make a digital recording from a digital source, and an analog recording from an analog source.
• If the source component has a digital volume control, make sure this is not turned down.
• If the HDMI input function is selected, sound is muted until exiting the Home Menu.
Remedy
For FM broadcasts
• Fully extend the FM wire antenna, adjust the position for best reception and secure to a wall, etc.
• Use an outdoor antenna for better reception (see page 30). For AM broadcasts
• Check the digital output settings of your DVD player. Make sure that the DTS signal output is set to On.

Additional information

12

Symptom

Remedy

No sound from one speaker.

• Check the speaker connection (see Connecting the speakers on page 19).

 

• Check the speaker level settings (see Channel Level on page 84).

 

• Check that the speaker hasn’t been set to NO (see Speaker Setting on page 83).

 

• The channel may not be recorded in the source. By using one of the advanced effect listening

 

modes, you may be able to create the missing channel (see Listening in surround sound on page 52).

 

 

Sound is produced from

• Check that the input signal type is set to DIGITAL (see Choosing the input signal on page 55).

analog components, but not

• Make sure that the digital input is assigned correctly for the input jack the component is connected

from digital ones (DVD, LD,

to (see The Input Setup menu on page 39).

CD-ROM, etc.).

• Check the digital output settings on the source component.

 

 

• If the source component has a digital volume control, make sure this is not turned down.

 

• Make sure that the multichannel analog inputs are not selected. Select any other input function.

No sound is output or a noise is • Check that your DVD player is compatible with Dolby Digital/DTS discs. output when Dolby Digital/DTS

software is played back.

No sound when using the

Home Menu.

Other audio problems

Symptom

Broadcast stations cannot be selected automatically, or there is considerable noise in radio broadcasts.

•Adjust the position and direction of the AM antenna.

•Use an outdoor antenna for better reception (see page 30).

•Noise may be caused by interference from other equipment, such as a fluorescent light, motor, etc. Switch off or move the other equipment, or move the AM antenna.

Noise is output when scanning a DTS CD.

When playing a DTS format LD there is audible noise on the soundtrack.

Can’t record audio.

•For digital sources, make sure that what you’re recording isn’t copy protected.

•Check that the OUT jacks are properly connected to the recorders input jacks (see Connecting other audio components on page 28).

Subwoofer output is very low.

Everything seems to be set up correctly, but the playback sound is odd.

The PHASE CONTROL feature doesn’t seem to have an audible effect.

•Make sure the speaker distance setting is correct for all speakers (see Speaker Distance on page 84).

Noise or hum can be heard even when there is no sound being input.

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