DJ software
Problem | Check | Remedy | |
DJ software on a computer cannot be | Is the driver software properly set? | Set the driver software properly. (Page 8) | |
operated. |
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DJ software’s sound is not properly | Are the DJ software’s output settings and this | Check the DJ software’s settings, then check this unit’s settings on the | |
output. | unit’s [MIXER MODE] setting properly set? | [UTILITY] screen and set the proper signal path. (page 26) | |
Sound of the DJ software is not | Are the connection cables properly connected? | Connect the connection cables properly. (page 10) | |
output. |
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Is the included USB cable properly connected? | Connect the computer and this unit directly using the included USB cable. USB | ||
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| hubs cannot be used. (page 10) | |
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| Are terminals or plugs dirty? | Wipe any dirt off terminals and plugs before connecting. | |
| Are the connected components and amplifiers | Set the external input selection and volume on the components and amplifiers | |
| properly set? | properly. | |
| Is this unit’s [MIXER MODE] properly set? | Set this unit’s [MIXER MODE] according to the DJ software’s audio output | |
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| settings. (page 26) | |
Sound being played is interrupted | Is the driver software’s latency value suitable? | Set the driver software’s latency to a suitable value. (Page 8) | |
when using DJ software. |
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| Set the DJ software’s latency to a suitable value. | ||
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Wireless LAN
Problem | Check | Remedy |
Tracks cannot be loaded via wireless | Is the wireless LAN connection properly | Connect the mobile device or computer and this unit properly by wireless LAN. |
connection. | connected? | (page 11) |
| Is the link established? | For instructions on establishing the link, see the User’s Manual for rekordbox |
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| (iOS/Android) or the Operating Instructions for rekordbox (Mac/Windows). |
| Are over four mobile devices or computers | The maximum total number of units (computer and/or mobile devices) that can |
| connected? | be connected simultaneously is four. Disconnect unnecessary connections at |
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| [LINK DISCONNECT] on the [UTILITY] screen. (page 24) |
| Is the [LOAD LOCK] function on? | Set [LOAD LOCK] on the [UTILITY] screen to [OFF], or pause the currently play- |
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| ing track before loading. (page 27) |
Links cannot be established. | Is the wireless LAN connection properly | Connect the mobile device or computer and this unit properly by wireless LAN. |
| connected? | (page 11) |
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| For instructions on establishing the link, see the User’s Manual for rekordbox |
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| (iOS/Android) or the Operating Instructions for rekordbox (Mac/Windows). |
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| Are over four mobile devices or computers | The maximum total number of units (computer and/or mobile devices) that can |
| connected? | be connected simultaneously is four. Disconnect unnecessary connections at |
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| [LINK DISCONNECT] on the [UTILITY] screen. (page 24) |
Track loading does not finish or is | Is the wireless LAN connection properly | Connect the mobile device or computer and this unit properly by wireless LAN. |
slow. | connected? | (page 11) |
Jog dial indicator does not stop | Is the link established? | For instructions on establishing the link, see the User’s Manual for rekordbox |
flashing. |
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| (iOS/Android) or the Operating Instructions for rekordbox (Mac/Windows). | |
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| Are 2 tracks being loaded simultaneously? | In these cases, track loading may be slow. |
| Is the device to which you are trying to transfer the |
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| track far away? |
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| Are other wireless signals being used nearby? |
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Loop playback starts suddenly on | Is the wireless LAN connection properly | The wireless LAN connection may have been cut. Check the connection status. |
tracks loaded via wireless LAN. | connected? | (Emergency loop function) |
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Connection with mobile device is not | Is there a device producing electromagnetic waves | Either install this unit away from the device producing electromagnetic waves or |
possible, mobile device cannot be | in the 2.4 GHz band (microwave oven, other wire- | stop using the device producing electromagnetic waves. |
operated or no sound is produced. | less LAN device, etc.) nearby? |
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| Are the mobile device and this unit too far apart or | Install in the same room within a |
| is there an obstacle between them? | meters. (This |
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| which communications are possible may differ, depending on the surrounding |
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| environment.) |
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Error messages
When this unit cannot operate normally, an error code appears on the display. Check the table below and take the measures indicated. If an error code not shown on the table below is displayed, or if the same error code is displayed again after taking the indicated action, contact your store of purchase or a nearby Pioneer service station.
Error code | Error type | Description of error | Cause and action | |
DECODE ERROR |
| The music files are not in an authorized format. | ||
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| Music files that cannot be played normally are loaded. | Replace them with music files in an authorized | |
DATA FORMAT ERROR | ||||
| format. | |||
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NO FILE | Track recorded in the library, playlist, etc., has been | To play the track, load it back onto the USB device. | ||
deleted from the USB device and cannot be played. | ||||
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information Additional
En 35