Pitney Bowes B700 quick start What You Hear, What You Do

B700 Installation Instructions

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0

4

*

*

*

to hear the last message repeat

to speak to a customer assistance representative

to end the call

NOTE: Should you have problems, a Customer Assistance Representative will intercept your call after three errors. In the instructions that follow, make sure to press the asterisk * or pound # keys as indicated.

What You Hear

a.From a touchtone phone, call the POST- AGE BY PHONE® Data Center.

b.Data Center: “Pitney Bowes POSTAGE BY PHONE. Please enter your Request Code.”

c.Data Center: “Postage reset request. Please enter your 8-digit account number.”

d.Data Center: “Enter 7-digit meter num- ber.”

e.Data Center: “Enter meter access code.”

f.Data Center: “Enter reset dollar amount.”

What You Do

Continental States: 1-800-243-7800

Alaska or Hawaii: 1-800-243-2300

At the telephone, press 5 5 5, followed by the # (pound) key.

Write your POSTAGE BY PHONE account number here:

At the telephone, enter your 8-digit POST- AGE BY PHONE account number, followed by the # key.

At the phone enter your meter's serial number (from refill report) followed by the # key.

At the phone enter the meter access code (from refill report) followed by the # key.

At the phone enter the postage reset dol- lar amount (from refill report) followed by the # key.

g.Data Center: “Reset is ___________dol- lars. Please enter pound sign if OK; oth- erwise reenter dollars.”

At the phone press the # key if the reset dollar amount is OK; if not, enter the cor- rect amount followed by the # key.

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