❑❑ Troubleshooting
If your TV seems to have a problem, first review this list of issues and solutions. If none of these troubleshooting tips apply, please visit “www. samsung.com,” and then click on Support, or contact the Samsung call center.
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Issues | Solutions and Explanations |
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Picture Quality | First, perform the Picture Test and to see if your TV is properly displaying the |
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| test image. |
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| •• Go to MENU - Support - Self Diagnosis - Picture Test |
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| If the test image is properly displayed, the poor picture may be caused by the | ▶ |
| source or signal. |
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The TV image does not | •• Store displays are all tuned to digital, HD (high definition) channels. |
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look as good as it did in | •• If you have an analog cable/set top box, upgrade to a digital set top box. |
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the store. | Use HDMI or Component cables to deliver HD (high definition) picture quality. |
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| •• Cable/Satellite subscribers: Try HD channels from the channel line up. |
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| •• Air/Cable Antenna connection: Try HD channels after performing an Auto |
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| program. |
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| NNMany HD channels are up scaled from SD (Standard Definition) contents. |
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| Look for a channel that is broadcasting true HD content. |
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| •• Adjust the Cable/Sat box video output resolution to 1080i or 720p. |
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