![](/images/new-backgrounds/1333214/333214639x1.webp)
▶
Issues | Solutions and Explanations |
|
|
|
|
You have intermittent loss | •• Check the cable connections and reconnect them. |
|
of audio or video. | •• Loss of audio or video can be caused by using overly rigid or thick cables. |
|
| Make sure the cables are flexible enough for long term use. If mounting the |
|
| TV to a wall, we recommend using cables with 90 degree connectors. |
|
|
|
|
You see small particles | •• This is part of the product’s design and is not a defect. |
|
when you look closely at |
|
|
the edge of the frame of |
|
|
the TV. |
|
|
|
|
|
The PIP menu is not | •• PIP functionality is only available when you are using an HDMI, PC, or |
|
available. | Component source. | ▶ |
|
| |
POP (TV’s internal banner | •• Select Home Use under Plug & Play mode. For details, refer to the Plug & |
|
ad) appears on the screen. | Play Feature. |
|
|
|
|