Reference

General Troubleshooting

Poor folding

If you’re running perforated material, the machine may have problems folding. If a machine fold almost corresponds with the perforation, a “box fold” may occur. This happens when another fold is created just off of the perforation and buckles slightly, creating, in effect, a third fold.

If this happens, adjust the machine fold slightly. Run a trial piece and inspect the fold. If there is a box fold, access the advanced menu options and select move address in window. Change the setting higher or lower and re-run a trial piece. Inspect the fold again and, if required, change the move address in window function until the box fold is eliminated.

Machine stops for doubles that aren’t there

If you have a problem with incorrect double detection, it may be due to the fact that you are using a new batch of material that is slightly thicker. Try running a new trial piece.

When you ran the original trial piece, the machine calibrated itself to the original material thickness. When it senses the new, thicker material, the system thinks that a double was fed. You can turn double detection off if an occasional duplicate insert is not important (see pages 31 and 32).

Machine feeds doubles without stopping

Check that double detection is turned on. See page 31. Make sure you’ve run a trial piece. This automatically sets the double detector. See page 7.

Envelope flaps won’t seal

•Check that Seal is selected (green indicator lit). See page 7.

•Check that the moistener isn’t empty. See page 9.

•Try selecting safe seal mode. See page 32.

Address position wrong or address doesn’t appear in envelope window

•Is the addressed sheet loaded properly? See page 10.

•Is the addressed sheet in Sheet feeder A2 (if installed)?

•Try adjusting the address position. See page 30.

OfficeRight™ DI200 Operator’s Guide

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Pitney Bowes DI200 manual General Troubleshooting, Poor folding, Machine stops for doubles that aren’t there
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DI200 specifications

The Pitney Bowes DI200 is an advanced, high-performance mailing solution designed for businesses that require efficient and reliable mail processing. This innovative machine stands out with its blend of speed, versatility, and user-friendly features, making it a popular choice among organizations looking to optimize their mail operations.

One of the most notable features of the DI200 is its exceptional processing speed. Capable of handling up to 200 letters per minute, it enables users to process large volumes of mail effortlessly. This efficiency is particularly beneficial for businesses with high mail output, such as financial institutions, marketers, and governmental agencies.

The DI200's versatility is highlighted by its ability to handle various mail sizes and types, from small postcards to large envelopes and packages. This flexibility allows users to tailor their mailing solutions to suit a wide range of mailing requirements, reducing the need for multiple machines.

Incorporating state-of-the-art technology, the DI200 leverages advanced imaging systems and data management tools for high-quality mail preparation. The machine can automatically sort and categorize mail, significantly reducing the time spent on manual input. Its intuitive interface guides users through the setup process, ensuring even those with minimal experience can operate it effectively.

One of the key characteristics of the DI200 is its cost-effective operation. It provides users with the ability to manage budgets effectively by tracking postage and other associated costs. The machine is designed to work seamlessly with Pitney Bowes mailing software, allowing users to optimize their postage rates and take advantage of discounts, thus enhancing overall savings.

Additionally, the DI200 is equipped with robust security features designed to protect sensitive information. It incorporates secure data handling protocols, ensuring that confidential documents remain protected throughout the mailing process.

Overall, the Pitney Bowes DI200 is an exceptional mailing solution that combines speed, versatility, and advanced technology. Its user-friendly design, coupled with cost-saving features, makes it an ideal choice for businesses looking to streamline their mail operations and enhance overall efficiency. By investing in the DI200, organizations can expect improved productivity and a more effective approach to their mailing needs.
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