Auto answer

 

When enabled, this feature will configure your headset to automatically answer a call when it

 

is removed from the charging cradle.

Device settings >

Feature set lock

Security tab

The Plantronics software allows all of the base settings to be locked to prevent changes. The

 

ability to lock/unlock these settings requires a password. In order to lock/unlock any setting,

 

follow these steps:

1Create a new passwordFrom the Security screen, create and confirm your new password in the Feature Set Lock section and press OK. This will store the password directly in the device.

2Lock/unlock a device settingFrom the Security screen, enter your password in the Feature Set Lock section. Lock/unlock each feature in the Base screen as desired and click Apply.

Change your password

You can always change the old password to a new one in the Change Password section in the Security screen.

You are only able to change a password if there is a previous password set in the device. IMPORTANT If you forget your password, you must call Plantronics Technical Support for assistance.

Applications tab The Applications tab displays the status of Plantronics support for various applications such as softphones and media players. The status is "Enabled" for all application modules that have installed support in Plantronics software. The status is "Running" for all supported applications that are currently running on the system.

Preferences The Preferences tab allows you to set preferences for the media player as well as other general settings.

Options

Features

Settings

Default

 

 

 

 

Media player

When a call begins

Mute/pause/do nothing

Pause

 

 

 

 

 

When a call ends

Unmute/play/do

Play

 

 

nothing

 

 

 

 

 

General

Ring both headset and

Selected/not selected

Not selected

 

PC

 

 

 

 

 

 

 

Maintain headset to PC

Selected/not selected

Not selected

 

link

 

 

 

 

 

 

 

Help us improve this

Selected/not selected

Selected

 

software by allowing us

 

 

 

to collect anonymous

 

 

 

feature usage statistics

 

 

 

 

 

 

 

Microsoft OC/Lync dial

Selected/not selected

Selected

 

tone enabled

 

 

 

 

 

 

 

Audio sensing enabled

Selected/not selected

Selected

 

 

 

 

Action to media player

When a softphone call comes in and audio is playing, this feature controls the behaviour of iTunes, Winamp and Windows Media Player.

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Plantronics W720A-M, W710A-M manual Security tab, Auto answer, Action to media player

W720A-M, W710A-M specifications

The Plantronics W710A-M and W720A-M are advanced wireless headsets designed specifically for energetic workplaces that demand high-quality audio and seamless communication. Both are equipped with state-of-the-art technologies, making them ideal choices for professionals who prioritize sound clarity, comfort, and connectivity.

The W710A-M features a single ear design, providing users the convenience of keeping one ear open for ambient sounds while still delivering superior audio quality. This model is perfect for those who work in busy environments and need to stay aware of their surroundings. In contrast, the W720A-M adopts a dual-ear configuration, ensuring an immersive audio experience that blocks out background noise effectively. This allows for deep focus during important calls or while engaging with multimedia content.

One of the major highlights of both models is the DECT 6.0 technology, which facilitates a secure and stable wireless connection. Users can roam up to 300 feet from their desks without losing call quality, a crucial feature for multi-taskers or those who prefer flexibility in their workspace. Furthermore, the W710A-M and W720A-M integrate wideband audio capabilities, enhancing voice clarity and making conversations seem more natural - a significant aspect for customer-facing roles.

Battery life is another prominent feature, as these headsets can provide up to 12 hours of talk time on a single charge. Additionally, both models support 'smart sensor' technology that automatically answers calls when the headset is worn, and can instantly mute calls upon removal, catering to the needs of busy professionals.

Comfort is paramount, especially for those who wear headsets for extended periods. The W710A-M and W720A-M incorporate plush ear cushions and a lightweight design. The adjustable headbands ensure a custom fit, allowing for all-day wear without discomfort.

Both headsets are compatible with a variety of softphones and Unified Communications systems, making them versatile tools for modern workplaces. Additionally, with integrated IT management tools, the devices be easily monitored and updated to ensure that they meet organizational standards.

In summary, the Plantronics W710A-M and W720A-M offer a robust set of features including superior audio quality, long-range connectivity, exceptional battery life, and a focus on user comfort, making them suitable for today's fast-paced work environments.