Troubleshooting

Headset

My headset is unstable.

When you wear the headset, the microphone should rest as close

 

 

 

to your cheek as possible without touching. The microphone can

 

 

be adjusted inward by the pivoting earpiece to optimize the

 

 

position of the headset. See Position Your Headset.

 

 

 

 

Talk time performance is

Battery is wearing out. Contact us at plantronics.com/support .

 

significantly degraded even after a

 

 

full recharge.

 

 

 

 

I can’t hear a dial tone in the headset.

Make sure your headset is charged.

Make sure your headset is subscribed to base. See Base Subscription.

Press the base desk phone button.

Make sure the lifter is lifting the handset high enough to operate the hookswitch; set to a higher setting if necessary.

Adjust the configuration switch on the base until a dial tone is heard. The default A works for most phones. See Make a Desk Phone Call.

Fine tune the listening volume with the headset call control button. See Adjust Your Headset Volume.

If the volume is still too low, adjust the desk phone listening volume on the base. See Adjust Your Headset Volume.

I hear static.

Make sure there is at least 12 inches between your base and your

 

computer, and 6 inches between your base and your telephone. If

 

adjusting the distance doesn’t help, your headset is going out of

 

range, move closer to the base. See Position Your Base.

 

 

The sound is distorted.

Lower the desk phone speaking volume and/or desk phone

 

listening volume on the base. For most telephones the correct

 

setting is position 3. See Adjust Your Headset Volume.

 

If your desk phone has a volume control, lower until the

 

distortion disappears.

 

If the distortion is still present, adjust the headset volume control

 

to lower the headset speaker volume. See Adjust Your Headset

 

Volume.

 

Make sure there is 12 inches between your base and your

 

computer, and 6 inches between your base and your telephone.

 

See Position Your Base.

I hear echo in the headset.

Lower the desk phone speaking volume and/or desk phone listening volume on the base. For most telephones the correct setting is position 3. See Adjust Your Headset Volume.

If the audio level is too low in this position, increase the headset volume. See Adjust Your Headset Volume.

If your speaking volume is too low for your listener in this position, adjust the position of the headset to make sure the microphone is as close as possible to your mouth.

Adjust the configuration switch on the base until a dial tone is heard. The default A works for most phones. See Make a Desk Phone Call.

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Plantronics W745 manual Troubleshooting, Headset
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W745 specifications

The Plantronics W745 is a highly regarded wireless headset known for its exceptional quality, versatility, and advanced features that cater to the needs of professionals in various work environments. Designed primarily for office use, the W745 offers unparalleled audio performance and comfort, making it an ideal choice for those who spend long hours on calls.

One of the standout features of the W745 is its Smart Sensor technology, which automatically answers calls when the user puts on the headset, enhancing productivity and workflow. This hands-free capability allows users to stay engaged without the hassle of fumbling for a phone or headset. Additionally, the enhanced noise-canceling microphone filters out background noise, ensuring crystal-clear communication.

The W745 also offers multiple connectivity options, including connection to desk phones, mobile phones, and computers. This versatility is powered by the included USB adapter, which allows users to seamlessly switch between devices. The headset features DECT technology, providing a robust wireless range of up to 350 feet from the base, allowing users to move freely around their workspace while maintaining high-quality audio.

Comfort is another critical characteristic of the W745, featuring a lightweight design and soft ear cushions that ensure all-day wearability. The adjustable headband and microphone boom provide a customizable fit, accommodating different head sizes and preferences.

Battery life is an essential factor for users, and the W745 does not disappoint. It provides up to 8 hours of talk time on a single charge, and with the included charging stand, users can quickly recharge the headset in between calls, minimizing downtime.

Moreover, the Plantronics W745 is equipped with wideband audio technology, which ensures a rich, full-range sound experience. This is particularly beneficial for high-definition voice calls, improving clarity and enhancing overall communication quality.

In summary, the Plantronics W745 headset combines advanced technologies, exceptional comfort, and practical features tailored for today’s professional demands. Its ability to seamlessly integrate with multiple devices, alongside its superior audio quality and user-friendly design, makes it an outstanding choice for anyone seeking efficient communication solutions in demanding work environments.
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