
11 Troubleshooting Problems
The troubleshooting guide is designed to help you. If problems continue, please contact customer support. Details are provided under “Getting Help”.
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I receive an error  | 
  | “Polaroid  | i630  | Camera  | Shut down all other applications and attempt to reinstall  | |||||
message when I am  | Driver” does not load.  | the driver.  | ||||||||
installing “Polaroid  | 
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  | Check to see if the USB in your BIOS is activated.  | ||||
i630 Camera Driver”.  | 
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  | Please refer to Polaroid web site to activate the USB in  | 
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  | the BIOS.  | 
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I cannot upload  | 
  | Connection failure.  | 
  | Check all cable connections are secured.  | ||||||
images to my  | 
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  | Camera  | Driver  | is  | not  | You need to install the camera driver for Windows 98SE  | ||||
computer.  | 
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I cannot run the  | 
  | Conflict  | with  | another  | If you have another camera installed on your computer,  | |||||
“Polaroid i630  | 
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  | camera driver or capture  | remove it and it’s driver completely from your system to  | ||||||
Camera Driver”.  | 
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  | avoid conflicting with it.  | ||||
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My CD Installation  | 
  | The  | auto installation  | file  | Go to the computer desktop. Right click on “My  | |||||
wizard does not  | 
  | is switched off or The  | Computer”. Click “Properties”. Select “Device  | |||||||
work.  | 
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  | Manager”. Double click on “CD_ROM”, double click  | |||||
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  | “Settings”. Ensure both “Auto insert notification” and the  | 
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  | “disconnect” are ticked. If you change the settings the  | 
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  | computer will ask you to restart your PC. Click “Yes”.  | 
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Images are not shown  | Video  | cable  | is  | not  | Make sure the video cable is connected to the TV “Video  | |||||
on TV.  | 
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  | connected correctly.  | 
  | In” socket.  | ||||
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The video clip (AVI)  | DirectX version is lower  | Install DirectX 9.0 or above. Visit  | ||||||||
file cannot be played.  | than 9.0  | 
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  | http://www.microsoft.com/directx for more details.  | |||||
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The  | camera  | is  | The  | removable  | disk  | Disconnect the crashed network drive and reserve this  | ||||
detected  | by  | the  | crashes with the network  | drive letter for the camera.  | ||||||
Windows  | and  | works  | drives.  | 
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properly.  | But  | a  | 
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driver  | letter  | of  | the  | 
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Removable disk is not  | 
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created.  | 
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Polaroid i630 Digital Camera User Guide | 93  | |
www.polaroid.com  | ||
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