Polaroid iON 230 manual Troubleshooting Problems, Symptom Problem Solution

10 Troubleshooting Problems

The troubleshooting guide is designed to help you. If problems continue, please contact your local customer support hot-line. See your registration card for help line contact details.

Symptom	Problem	Solution
I receive an error message	“iON 230 Camera Driver” does	Shut down all other applications and
when I am installing “iON	not load.	attempt to reinstall the driver.
230 Camera Driver”.
		Check to see if the USB controller in your
		BIOS if it is activated. Please refer to
		Polaroid website for how to active USB
		controller in BIOS
I cannot upload images to	Connection failure.	Check all cable connections are secured.
my computer.
	Camera Driver is not installed.	You need to install the camera driver for
		Windows 98SE systems.
I cannot run the “iON 230	Conflict with another camera	If you have another camera installed on
Camera Driver”.	driver or capture device.	your computer, remove it and it’s driver
		completely from your system to avoid
		conflicting with your iON 230.
My CD Installation wizard	The auto installation file is	Go to the computer desktop. Right click on
does not work.	switched off or the CD-ROM is	“My Computer”. Click “Properties”. Select
	disconnected.	“Device Manager”. Double click on “CD _
		ROM”, double click on “CD-R (normally the
		manufacturer’s name. Click on “Settings”.
		Ensure both “Auto insert notification” and
		the “disconnect” are ticked. If you change
		the settings the computer will ask you to
		restart your PC. Click “Yes”.

46	Polaroid iON 230 Digital Camera User Guide
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