11 Troubleshooting Problems
The troubleshooting guide is designed to help you. If problems continue, please contact customer support. Details are provided under “Getting Help”.
Symptom | Problem | Solution |
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I receive an error message | Polaroid izone550™ camera | Shut down all other applications and |
when I am installing | driver” does not load. | attempt to reinstall the driver. |
the Polaroid izone550™ |
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| Check to see if the USB controller in your | |
camera driver. |
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| BIOS is activated. Please refer to Polaroid |
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| website for how to active USB controller |
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| in BIOS. |
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I cannot upload images to | Connection failure. | Check all cable connections are secured. |
my computer. |
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I cannot run the Polaroid | Conflict with another camera | If you have another camera installed on |
izone550™ camera driver”. | driver or capture device. | your computer, remove it and it’s driver |
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| completely from your system to avoid |
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| conflicting with your izone550™. |
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My CD Installation wizard | The auto installation file is | Go to the computer desktop. Right click on |
does not work. | switched off or the | “My Computer”. Click “Properties”. Select |
| is disconnected. | “Device Manager”. Double click on “CD- |
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| ROM”, double click on |
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| manufacturer’s name. Click on “Settings”. |
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| Ensure both “Auto insert notification” and |
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| the “disconnect” are ticked. If you change |
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| the settings the computer will ask you to |
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| restart your PC. Click “Yes”. |
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I get a blurred image when | There may be a momentary | Hold your izone550™ camera steady |
uploading my images to | delay between pressing the | until you hear a beep which indicates the |
my computer. | shutter button and the actual | exposure is completed. |
| exposure. |
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80 | Polaroid izone550™ Digital Camera User Guide |
| www.polaroid.com |
