Troubleshooting | Intermate 100 specs

OS/2 2.x and OS/2 Warp: LPR (ASCII data, e.g. PCL and Postscript)

8.2.4.To obtain status from the TCP/IP LPD connected printer

The command LPQ can be used to obtain the status of the printer.

LPQ -l -s<server> -p<queue>

Element	Replace with

<server>	The IP address or the Host name of the printer.

<queue>	a queue name as defined in 4b above, page 60

8.2.5.Troubleshooting

Sending a print job to an LPR print queue when the lprportd program is not running, results in an error indication. To solve the problem the print job has to be deleted from the queue, and the lprportd program has to be started afterwards. If this does not help, the server will probably have to be rebooted.

Intermate100 and Intermate101 Print Server Administration Manual

63

Image 63

Intermate 100 manual To obtain status from the TCP/IP LPD connected printer, Troubleshooting

Contents

Intermate100 / Intermate101 Trademarks Disclaimer Introduction Print Servers, Component Codes and Release Levels IntroductionTarget Audience and Products Target Audience January 2002 IPX/SPX removed Summary overview of major changes SpringAugust 2001 IPP October 2001 ThinPrint December Introduction Target Audience and Products Print Server Administration Manual Types of DocumentationManual and Guides Other Types of Documentation Conventions Used in the Manual and Guides Purpose of the About informa- tion Topics in This Manual About the Supported Printing Environments About Tools for Management and Configuration About the FTP Print protocolDescriptive Framework Connected Powerful Multi Purpose UtilityAbout Initial Contact Getting Basic sub-group has three configuration pages About Configuring the Basic and Permission Sub- Groups Target printer About Configuring Services and Host-SessionsKey Concepts Input control and HPOs Output Control Configuration Pages for Output and InputLogical printer Processing Facilities Input Control Sub-Group Input Five Sub-Groups Other Configurations About Information and Monitoring Possibilities About Upgrades and Maintenance Chapters on upgrades and maintenanceMaintenance-related items on the Http menu About the Appendices Printing Environments What is a printer Windows 2000 and Windows XPIntroduction Raw Socket Printing Standard TCP/IP Port Page Page LPR Native LPRIntermate Print Port Print queue nameip address Windows 2000 and Windows XP LPR Http//192.168.0.227631/printer Internet Print Protocol Windows 2000 and Windows XP Internet Print Protocol Windows NT Using an Intermate Print Port for Raw Socket or Install the Print Port ProgramDefine Printer and Port Page Setting up a Raw Socket Port Port Print queue nameip address Page Prerequisite Native LPR Windows NT 4.0 Native LPR \systemroot\SYSTEM32\DRIVERS\ETC Windows NT 4.0 Native LPR Add the Intermate Port 9100 or LPR printer port Windows 95/98 Install the Print Port Program New Printer Windows 95/98 New Printer Add the Intermate Port 9100 or LPR printer port Setting up a Raw Socket Port Port Print queue nameip address Page Novell Netware LPR via pure IP Apple LaserWriter LPR only Mac OS 8.1 and higher To set up for printing Viewer.html?docid=0900253d80006cfa&docheader=ter- minal Mac OS 7.5 or Earlier Topics Covered AIX LPR Ascii Initialization ScreenField Comments FTP How to Print LPD Create a new Ipds printer definition Ipds with PSF/6000 Checking and Using the Ipds Connection General Printing Problems for AIX Ipds OS/2 2.x and OS/2 Warp Create a new printer and queue LPR Ascii data, e.g. PCL and Postscript Para Print using LPR command from the Command Line Print from WIN-OS/2 using the Lprmon commandElement Replace with To obtain status from the TCP/IP LPD connected printer Troubleshooting System requirements Ipds from PSF/2 OS/2 2.x and OS/2 Warp Ipds from PSF/2 Tools for Management Configuration Prerequisites Http Browser Http//192.168.0.227 How To Connect Actions Menu Items and Groups Before Login Tip Login with User Name and Password Menu Items and Groups After Login At the bottom of each configuration page are three buttons How to Change Settings on Configuration Pages Activating New Values By Rebooting Log out from the Intermate1xx by closing the browser window Logout Platform Prerequisites Configuration Using a Telnet ClientConnecting Setting Up Telnet Terminal Preferences Menu Items and Settings Configuration MenusMain Menu Commands below, interface means Intermate1xx print server What the Imcuimcu is and how It works Intermate Management and Configuration Utility Imcu This Chapter Covers Installation and Basic Use Installation of the Various Elements Establishing an Imcu Server Log How to Log In and Out Sample device list is shown on the next Device List / Available Agents Device List Remote Installation of an Agent from the Imcu server Installing Agents Direct Installation of an Agent on a PC Troubleshooting Agent Installation on a PCEmbedded Agent on the Intermate1xx Initial Contact IP Assignments for Initial Contact Host Name Information Needed Before Starting How to find the group of settings called TCP/IP Ipconfig Windows NT 4.0, Windows 2000 or XP Method Overview IP Assignments for Initial Contact Method Overview Etc/bootptab file Assignment Using Bootp IP Assignments for Initial Contact Assignment Using Bootp 192.168.0.227 00c0a200801e Assignment Using Rarp IP Assignments for Initial Contact Assignment Using Rarp Assignment Using Dhcp Arp -s 192.168.0.227 00-c0-a2-00-80-1e Static IP Assignment Using ARP and PingPage Static IP Assignment Using the Imcu PrerequisitesSteps Page Configuring Basic Permissions SUB-GROUPS TCP/IP Host Name Syntax for IP Address, Subnet Mask, and Default GatewayEnable DHCP, BOOTP, RARP-or none of these Mandatory IP-identifying information Optional Settings DNS Server for Look-UpsWins Server Introduction to the Chapter General Device’s location Administrative ParametersSysAdmin contact Model System Target Printer has the following special functions System Target Printer Values Comments Enable Front Panel Messages PJL Media speed and duplex Network Enable Local MAC Address 7F.FF.FF.FF.FF.FF Local MAC Address Re-enter Password Configuring PermissionsPassword Change Enter New Password Ordering a key License Key About the Global MAC Address License Key Entry Configuring Print Services and Host Sessions Processing Facilities Services TCP/IP Sessions, Services and Host-Sessions HPO SCS TN5250E Host Sessions HPO SCS TN3270E Host Session HPO Ipds Host Session System Target Printer Network Printers Using NDOPhysical Printers = Target Printers Local Printer Processing layers. Read from left to right Processing Layers Use Logical Printer/Output To Old Use LogicalPrinter Physical printer Configurable Logical PrintersLogical Printers 17.6.1. PR0 / Logical Printer How Strings Are Written String Substitution Examples of Logical Printer Definitions Data Manipulation in the Logical Printer Layer Logical Pre-Processing String Before SubstitutionPrinter Strings PR0 Processing Flows-Examples SCS TN3270 through PR0 Logical Printer PR5 configured for string before and string after Load Balancing Pools NDO only Printer Pool Strings Working with NDO Load Balancing Pools and Data ManipulationLogical Pre-Processing Post-Processing LPR-4 Types Logical Load Pre-Processing Post-Processing Is the result bi Supports 1284 Directional Be enabled?Local Printer Parallel Port Introduction-Messages and Status Reporting See About Error Reporting in ECP Mode Value Comments Parallel Port Ieee P1284 Negotiation ModeValues for print servers using releases 2111 and higher Values for print servers using releases older than Value Ieee Timing Log for ECP and Nibble Modes PJL Support Compatible Mode, Report Problems As Report Compatible Mode PE asReport Compatible Mode Error as Value for Comments Special PJL Settings for ECP and NibbleCheck for Pending Printer Data When Idle For / Reverse Data PJL Printer Status Feedback Frequency About Error Reporting in ECP Mode ECP Mode on a printer that understands PJLECP Mode on a printer that does not understand PJL Disable this if you are using NDO Enable Power Detection Brushed-up Functionality and Terminology Recommended Features for Network Target PrintersNetwork Destination Option Requirements Configurations for Each Network Destination # Hostname Mandatory LPR Print Method Mandatory Raw Socket port numbers Raw Socket TCP Port LPR settings Printer LPR Queue NameLPR Count Byte MB Changes Needed on Other Configuration Pages Local Printer-Do Not Enable Power DetectionSystem Target Printer in a Stand-Alone Setup Order of fields within each set Logical PrintersTarget Printer 1-2 mandatory fields Up to 3 optional fields for data manipulation Target Printer Determining the order of values to enter Load Balancing Pool Example Comments 3,2 500 100 200 String Before and String After String Substitutions Input String # and Output String# Substitution Strings Planning More informa- tion Services in Input ControlCommon Feature How to Direct Output Advanced Settings Raw Socket = Port 9100 = Reverse Telnet Example TCP Port # 1 set to Special Ispp port Example TCP Port # 4 set to LPR Print Queues LPD Protocol NameQueue Name Queue Type Output is directed to Configuration Using FTP PrintFTP Print IPP Print Internet Printing Protocol Included FeaturesPrint server configuration Printer configuration and use ThinPrint configuration page in the Intermate1xx ThinPrintIntroduction Services in Input Control ThinPrint Intermate1xx Value Where the output is sent by the print server Management Information Monitoring Possibilities Main Status Pages Other Printouts in the Actions Group Help Quick Guide Status Group on the Http Menu Standard Monitoring Information Status Target Printer Info Target Name Local PrinterTarget Name Network Destination Target Name Local Target About the Page CountersAbout Network Target Printers Effect of Local Printer Negotiation Modes Status System Log Messages about things you can fix yourself Messages requiring you to seek help from a point of purchase Imcu Agent Configurable Monitoring Tools Mail Notification Parameter Default Comments Setting Introduction and Pre-Requisites Configure Snmp To set up a connection Set Up a Connection With Your Snmp Tool Configure Snmp Set Up a Connection With Your Snmp Tool Configure Snmp Set Up a Connection With Your Snmp Tool To define a query and edit variables Edit Variables To add the Private MIB Load and Edit Options Parameters To edit the Intermate1xx parameters Tip To set up traps TrapsParameter 6.1.4.1.1527 00000000400c0a20507f8 Reboot the Intermate1xx Look up the number in . Snmp Printer Trap Numbers Using and Viewing Traps Configure Snmp Using and Viewing Traps Purposes and Limitations Printer and Job Status via Finger External Tool Finger @192.168.0.227 How to Use It Upgrades and Maintenance What and How Upgrade ComponentsHow to Get Upgrades How to See Which Firmware is Currently Loaded What the Firmware File Names Mean Two Part Version-Naming SystemRelease Level Designations Overview of Component Types and File Names File Name FSS-Files Configuration file imacfg.bin Configuration Files 28.4.2. .IDB Intermate100 G22 Print Server’s FTP Directory and Its Libraries Intermate101 G32 and G34 Dir How to Inspect the FTP Directory Upgrades of Firmware and Fonts FFS files Using FTP Directly Put C\PrintServerUpdates\G222021.FFS Upgrades of IDBs Imacfg.bin Binary Configuration File imaconfig.bin Put C\PrintServerConfigs\imacfg.bin Advantages Using the Imcu for Maintenance Single Print Server About file types FFS files, such as Main Code Configuration file Using the Imcu for Maintenance Single Print Server Bulk Upgrade Using the Imcu for Maintenance Bulk Upgrade Cable Upgrade of Main Code or Boot Code Using a Serial Cable Intermate Download Utility Program Activate New, Saved Settings with a Reboot Overview of Types of Resets Telnet Client Restore Factory Default Settings RemoteHttp Menu Configuration Page Only Http Menu Restore All Defaults Result Restore Factory Defaults Test ButtonIntermate100 General Information Desired Result LED lighting sequence Crash Recovery Intermate101 only Appendices Appendix A. Customer Support Updates and Revised Documentation Where to Find Support Gathering Information Appendix B. Technical Information HardwareWhat the Unit Looks Like Technical Information Hardware Intermate100 Supported Printers and Performance Features Emission Notices and Approvals USA FCC Rules Part 15, Class aEU EMC, CE Declaration of Conformity Appendix C. Hardware Installation LED Patterns in Various Modes Programming Flash Memory Test Button to Print Main Status Pages or Quick Guide Hex Appendix E. US Ascii 7-bit Character Set Decimal Values 32 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 Basic Rules and Encoded Bytes Appendix F. String Syntax Examples of Valid Strings and Invalid Strings Valid StringsInvalid Strings Why Overall Checklist Appendix G. Configuration Checklists FTP Printer Definitions on the Host Checklist for Each Service or Host SessionPage Cannot print a job Appendix H. Troubleshooting Cannot Ping the printer Introduction Printing Environments Tools for Management and Configuration Initial Contact 113 103106 110 Configuring Print Services and Host-Sessions 144 151157 159 170173 197 178180 194 206 Appendices