Intermate 100 manual Crash Recovery Intermate101 only

Overview of Types of Resets: Crash Recovery (Intermate101 only)

32.4. Crash Recovery (Intermate101 only)

This procedure is usually only done by specialist technicians.

The Intermate101 has a special software component (G33) called “Rescue Main” which allows you to set the print server in Rescue Mode. From there, you can load a fresh copy of the main code (G32).

aTurn the unit off by pulling the power supply jack out of the print server.

bStart pressing the Test Button in and keep your eyes on the LEDs.

cPut the jack back in.

dBoth LEDs will light up.

eAfter a few seconds both LEDS will go off. Let go of the Button immediately.

fIf all is well, the Line LED (green) will light up. This means that Rescue Main is running. The procedure will typically have restored the configuration file

gYou will now be able to contact the print server. If the IP address has been lost (not likely), you will have to do something to establish contact with the print server (as described in consult “Initial Contact” [page 87]). The easiest method would be to use the IMCU, because it can make contact at the hardware level.

hLoad a new copy of the firmware (see “Using FTP Directly” [page 206] or “Using the IMCU for Maintenance” [page 211].

iReboot.

Intermate100 and Intermate101 Print Server Administration Manual 225