Troubleshooting
Take steps described in the tables below to solve simple problems before contacting
If You Suspect Something Wrong, immediately turn the power off.
Disconnect the power connector and check that there is neither smoke nor heat from the unit before asking for repairs. Never try to repair the unit by yourself because it is dangerous to do so.
PROBLEM | POSSIBLE CAUSE |
POSSIBLE SOLUTION
The player cannot play.
There is no sound
The disc cover may not be |
| Close the disc cover. | ||
closed. |
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There may not be any discs |
| Put a disc in to the DVD drive. | ||
in the DVD drive. |
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The disc may not be put in |
| Put the disc in with the label | ||
with the right way. |
| side up. |
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The disc may be dirty or |
| Clean or change the disc. | ||
warped. |
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The player's region code |
| Make sure | the | player's |
| region code is the same as | |||
may not as the same as the |
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| the region | code | of DVD | |
region code of DVD disc. |
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| disc. |
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There may be water on the |
| Remove the disc and keep | ||
lens. |
| the player being powered off | ||
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| for at least two hours. | ||
The system connection may |
| Connect | the | system |
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be not correct. |
| correctly. |
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The speaker may not be |
| Turn on the speaker. | ||
turned on. |
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The sound setup of the DVD |
| Setup the sound of the DVD | ||
disc may be not correct. |
| correctly. |
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The disc may be dirty or |
| Clean or change the disc. | ||
warped. |
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