Getting Started

Handset Modes

Standby mode (on-hook)

In standby mode, the handset is waiting for an incoming call or for the user to place an outgoing call. The extension number is shown on the display and there is no dial tone. In this mode, the handset is conserving battery power and wireless LAN bandwidth.

When an incoming call occurs, the handset will ring, and the handset enters the active mode until the call is answered by pressing the Start Call key or the Answ softkey. The handset will ring according to user preference as specified in the standby menus. The ringing can be silenced by pressing the End Call key. If you do not wish to accept the call, press the Rej softkey. The SIP server (if present) will redirect the call as configured by the system administrator, often to voicemail. (Treated like the handset is busy.)

Active mode (off-hook)

The handset is in the active mode when an incoming call is answered or when it is in communication with the SIP server without being in an active call.

When an incoming call occurs during an active call, the handset will play the second call ringing sound until the call is answered, the caller hangs up, or the call transfers to voicemail. If End Call is pressed, the first call is terminated and the handset reverts to a full ring.

The active modes utilize the most bandwidth and battery power. To conserve these resources, return the handset to the standby mode when a call is completed by pressing the End Call key.

Messaging mode

If text messaging functions have been programmed, as in a nurse call system, the handset is able to receive text messages. While these messages are being accessed, the handset is in messaging mode. Incoming calls will ring with the second call ringing sound.

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Polycom BPE101, DCE201, DCE101 manual Handset Modes, Standby mode on-hook, Active mode off-hook, Messaging mode