Getting Started

Softkeys

Softkey functions change as the state of the handset changes. Softkeys are displayed only when they are available to be activated. Softkeys make usual PBX functions available on the handset. For example, a call may be placed on hold, the handset may be muted, and a second line may be activated for an outgoing call or a second call on the same line may be answered. Calls may also be transferred to another number, either as a consulted transfer or without consult. Other handset features (DND, Transfer) may be accessed by pressing the FCN key.

Number dialing may be specified as alpha or numeric code by pressing Start Call plus the MENU key. Select Alpha Dialing if letters and symbols are to be entered in the dialing string.

Softkey

Name

Displayed during…

Press to…

Answ

Answer

Incoming call on the selected

Answer the call (equivalent to

 

 

 

line.

START key).

Bksp

Backspace character

Entering a dial number.

Delete the character prior to the

 

 

 

 

cursor position.

Back

Back one screen

Displaying a menu.

Exit the menu.

Dial

Dial Call

A dial number is being

Initiate a phone call to the

 

 

 

entered on the selected line.

entered dial number.

End

End Call

An active call on the selected

Terminate the call without going

 

 

 

line.

back to standby mode.

Favr

Favorites

Prior to entering the first

Activate the Favorites menu.

 

 

 

character of a dial number.

 

Fwd

Forward Definition

Prior to entering the first

Delete a previously defined

 

 

 

character of a dial number.

forward destination.

 

 

 

 

Or initiate definition of a new

 

 

 

 

forward destination.

Hold

Hold

In an active call.

Place the call on hold. The line

 

 

 

 

status shows x when the call is

 

 

 

 

on hold or * when audio is

 

 

 

 

flowing.

Msg

Message

Initial dial screen when new

Initiate a call to the specified

 

 

 

line is selected and a dial

message center contact address

 

 

 

tone is active prior to

for retrieval or administration of

 

 

 

entering first character of the

voicemail.

 

 

 

number to be dialed1.

 

 

 

 

 

 

1Appears only if the PROXYn_MAIL_NOTIFY is configured. A message center contact address must be defined for the proxy used by the selected line.

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Polycom DCE101, DCE201, BPE101 manual Softkeys, Softkey Name Displayed during… Press to…