Technical Bulletin

SoundPoint ® IP, SIP 2.1

Phone Configuration

The phones at the customer site are configured as follows:

Server 1 (the primary server) will be configured with the address of the

 

service provider call server. The IP address of the server(s) to be used will

 

be provided by the DNS server. For example:

 

reg.1.server.1.address="voipserver.serviceprovider.com"

 

Server 2 (the fallback server) will be configured to the address of the

 

router/gateway that provides the fallback telephony support and is

 

on-site. For example:

 

reg.1.server.2.address=172.23.0.1

Note

 

It is possible to configure the phone for more than two servers per registration, but

 

you need to exercise caution when doing this to ensure that the phone and network

 

load generated by registration refresh of multiple registrations do not become

 

excessive. This would be of particularly concern if a phone had multiple

 

registrations with multiple servers per registration and it is expected that some of

 

these servers will be unavailable.

 

 

 

Phone Operation for Registration

 

After the phone has booted up, it will register to all the servers that are

 

configured.

 

Server 1 is the primary server and supports greater SIP functionality than any

 

of servers. For example, SUBSCRIBE/NOTIFY services (used for features such

 

as shared lines, presence, and BLF) will only be established with Server 1.

 

Upon registration timer expiry of each server registration, the phone will

 

attempt to re-register. If this is unsuccessful, normal SIP re-registration

 

behavior (typically at intervals of 30 to 60 seconds) will proceed and continue

 

until the registration is successful (for example, when the Internet link is once

 

again operational). While the primary server registration is unavailable, the

 

next highest priority server in the list will serve as the working server. As soon

 

as the primary server registration succeeds, it will return to being the working

 

server.

Note

 

If reg.x.server.y.register is set to 0, then phone will not register to that server.

 

However, the INVITE will fail over to that server if all higher priority servers are

 

down.

 

 

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Polycom Version 2.0.3B manual Reg.1.server.2.address=172.23.0.1