SERVICES

Powerware Product Services Overview

Eaton provides world-class service for all Powerware AC, DC, software, and connectivity products. We are there when and where you need us by delivering 7x24 factory-certified service.

Single-phase UPS Services

Eaton provides a full range of single-phase UPS service options, including service plans for both UPSs and batteries. Service plans enhance the limited factory warranty by providing up to five years of bumper-to-bumper service from basic overnight replacement to comprehensive on-site system coverage including preventive maintenance.

Three-phase UPS Services

Eaton offers a variety of service plans for large Powerware UPS products, batteries, and related power quality products. Customers are encouraged to purchase service plans at the time of product purchase (concurrently) or after a product has been installed and prior to warranty expiration (non- concurrently). Service plans include both preventive maintenance and emergency, corrective coverage for most parts and labor. Plans can be specific to the UPS electronics or extend to the batteries.

Service plans generally add features like contract priority status, remote monitoring services, technical support, and Web access to service site history information exclusive to contract customers (they cannot be purchased without a corrective contract). Additionally, contracts are value priced compared to a single PM and an average emergency Time & Materials (T&M) event (a single rectifier board can exceed $5,000 plus labor to replace).

Offerings

Complete line of Power Systems Maintenance Plans

Remote monitoring services to support maximum uptime

Battery maintenance and update programs to ensure optimal backup time

Service training classes for your first responders

kVA Upgrades and Power Systems enhancements for existing equipment

Spare Parts Kits

Enhanced warranty plans

U.S. 1.800.843.9433

International 1.919.870.3028

eNotify Remote Monitoring

Included with all PowerTrust Service Plans, eNotify features 7x24 real-time monitoring of 100+ UPS and battery alarms, with technical experts to respond immediately and resolve many issues remotely. Monthly email reports also detail UPS performance and alarm history.

Self-installing eNotify 2.0

A Quick Start Guide and self-installation wizard tool are available on both the Software Suite CD and online at www.powerware.com/enotify/. This self- installation process takes as little as 10 minutes to complete and enables new customers to enjoy a 90-day free trial period prior to the purchase of any PowerTrust Service Plan.

To activate eNotify, customers must have a ConnectUPS Web/SNMP card and an Environmental Monitoring Probe (EMP).

www.powerware.com 1.800.356.5794

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Powerware 1500 VA - 60kVa manual Powerware Product Services Overview, ENotify Remote Monitoring

1500 VA - 60kVa specifications

The Powerware 1500 VA - 60 kVA is a robust uninterruptible power supply (UPS) solution designed to provide reliable power protection for critical applications across various environments. With a power range that spans from 1.5 kVA to 60 kVA, this UPS is capable of catering to the diverse needs of modern businesses and organizations, ensuring uninterrupted operations even in the face of power disturbances.

One of the main features of the Powerware 1500 VA - 60 kVA is its advanced double-conversion technology. This technology allows for continuous power conditioning, ensuring that the output power is always clean and stable. By converting incoming AC power to DC and then back to AC, the UPS eliminates voltage fluctuations and protects sensitive electronic equipment from surges, sags, and other electrical anomalies.

The system is equipped with various connectivity options, including USB and serial communication ports, which facilitate easy monitoring and management of power settings. With user-friendly interfaces, operators can quickly access vital information about the UPS’s performance, battery status, and load levels. Additionally, options for network management cards allow for remote monitoring, which is essential for data centers or facilities that require constant oversight of their power systems.

Another notable characteristic of the Powerware 1500 VA - 60 kVA is its scalability. Users can seamlessly expand the UPS capacity by adding additional power modules, making it a future-proof investment that can grow alongside the organization. This feature is particularly valuable for businesses anticipating growth or increased power demands in the future.

The Energy Saver System (ESS) technology integrated into the Powerware series helps to optimize energy efficiency, reducing operating costs while maintaining high performance. By using smart algorithms to minimize losses, the UPS can operate in eco-friendly modes without compromising reliability.

Furthermore, the Powerware UPS units are designed with high availability in mind, featuring hot-swappable batteries and modular designs that allow for easy maintenance without interrupting the power supply. This high-reliability design ensures that operations remain consistent and that downtime is minimized.

Overall, the Powerware 1500 VA - 60 kVA UPS is an exceptional choice for businesses seeking a dependable power protection solution. With its advanced technologies, scalability, and energy efficiency features, it meets the demands of critical applications while delivering consistent performance and reliability.