Powerware 1500 VA - 60kVa Sales Return Merchandise Authorization RMA Policy, Erroneous Shipments

Models: 1500 VA - 60kVa

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SALES RETURN MERCHANDISE AUTHORIZATION (RMA) POLICY

Written authority from Eaton must be obtained before any return or credit will be allowed.

Sales RMAs will be issued for new, unused equipment that is:

A. Within 30 days of original shipment date

B. Returned in original sealed packaging

C. Returned in unmodified, untampered, original condition

D. A current design

Cancellations and Erroneous Orders:

Any order for standard Powerware products may not be cancelled within thirty days of the date scheduled for shipment/delivery by Eaton. Otherwise the order may be cancelled in accordance with the following:

Sales RMAs issued for cancellations and erroneous orders will be subject to a minimum 15% restocking/cancellation fee

Restocking/cancellation fee for standard product, will be 15%

Restocking/cancellation fee for special, custom or configured products will be a minimum of 50%.

The buyer is responsible for both inbound and outbound freight charges

Note: Charges may be waived by mutual agreement between buyer and seller. Proper approval and authorization must be obtained and documented in writing before the transaction is initiated.

Erroneous Shipments:

Sales RMAs necessary as a result of shipping/order entry errors will be issued and transacted with no charge to the buyer. Eaton will pay in-bound freight and outbound freight will be similar service level as original shipment.

RMA Expiration:

An RMA is valid for 60 calendar days from date of authorization by Eaton, after which it is subject to cancellation.

Sales Contracts:

An active Sales Contract with clauses relating to return of product for sales credits may supersede the Sales RMA policy statements above.

To request a Sales RMA please contact:

800-356-5794: reference option #4 e-mail: salesrma@eaton.com

www.powerware.com 1.800.356.5794 103

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Powerware 1500 VA - 60kVa manual Sales Return Merchandise Authorization RMA Policy, Cancellations and Erroneous Orders

1500 VA - 60kVa specifications

The Powerware 1500 VA - 60 kVA is a robust uninterruptible power supply (UPS) solution designed to provide reliable power protection for critical applications across various environments. With a power range that spans from 1.5 kVA to 60 kVA, this UPS is capable of catering to the diverse needs of modern businesses and organizations, ensuring uninterrupted operations even in the face of power disturbances.

One of the main features of the Powerware 1500 VA - 60 kVA is its advanced double-conversion technology. This technology allows for continuous power conditioning, ensuring that the output power is always clean and stable. By converting incoming AC power to DC and then back to AC, the UPS eliminates voltage fluctuations and protects sensitive electronic equipment from surges, sags, and other electrical anomalies.

The system is equipped with various connectivity options, including USB and serial communication ports, which facilitate easy monitoring and management of power settings. With user-friendly interfaces, operators can quickly access vital information about the UPS’s performance, battery status, and load levels. Additionally, options for network management cards allow for remote monitoring, which is essential for data centers or facilities that require constant oversight of their power systems.

Another notable characteristic of the Powerware 1500 VA - 60 kVA is its scalability. Users can seamlessly expand the UPS capacity by adding additional power modules, making it a future-proof investment that can grow alongside the organization. This feature is particularly valuable for businesses anticipating growth or increased power demands in the future.

The Energy Saver System (ESS) technology integrated into the Powerware series helps to optimize energy efficiency, reducing operating costs while maintaining high performance. By using smart algorithms to minimize losses, the UPS can operate in eco-friendly modes without compromising reliability.

Furthermore, the Powerware UPS units are designed with high availability in mind, featuring hot-swappable batteries and modular designs that allow for easy maintenance without interrupting the power supply. This high-reliability design ensures that operations remain consistent and that downtime is minimized.

Overall, the Powerware 1500 VA - 60 kVA UPS is an exceptional choice for businesses seeking a dependable power protection solution. With its advanced technologies, scalability, and energy efficiency features, it meets the demands of critical applications while delivering consistent performance and reliability.