Troubleshooting

Indicator Legend

Unlit

Lit

Flashing

Table 9. Troubleshooting

Alarm or Condition

Possible Cause

Action

 

 

 

The µindicator is not

The power cord is not

Check the power cord connections.

on; the UPS does not start.

connected.

 

 

 

 

 

The wall outlet is faulty.

Have a qualified electrician test and repair the outlet.

 

 

 

The UPS operates in Battery mode

The input overcurrent

Save your work and turn off your equipment. Turn off

only, even though normal utility

protector is open.

the UPS. Reduce the load, then press the input

power is present.

 

overcurrent protector on the UPS rear panel.

UPS does not provide the expected

The battery may be fully

backup time.

discharged because of:

 

S long-term storage

 

S

frequent power outages

 

S

end of battery life

Plug the UPS into a power outlet for 24 hours to charge

the battery. Press the button, if the alarm beeps, see “Replacing Batteries” on page 18 to replace the battery.

During extended power outages, turn off the UPS after saving your work and shutting down your computer to conserve battery charge.

 

 

 

Normal operation.

None. The UPS is operating in Normal mode and

 

 

 

 

automatically provides consistent voltage with the

 

 

 

 

Buck and Boost feature.

 

 

 

 

 

 

 

1 beep every 4 seconds.

Utility power failure.

The UPS is powering your equipment with its internal

 

 

 

 

 

 

battery. If this is an extended power outage, save your

 

 

 

 

work and turn off your equipment to conserve battery

 

 

 

 

power.

1 beep every 2 seconds.

The battery is running low.

2 minutes or less of battery power remains (depending on load and battery charge).

Prepare for a shutdown. Save your work and turn off your equipment. The alarm cannot be silenced.

28

Powerware® 5115 User’s Guide S www.powerware.com