Troubleshooting

Alarm or Condition

Possible Cause

Action

 

 

 

 

 

 

 

1 beep every 2 seconds.

The UPS is running on

Correct the input voltage, if possible. The UPS

 

 

 

battery power because the

continues to operate on battery until the condition is

 

 

 

input voltage is too high or

corrected or the battery is completely discharged.

 

 

 

 

 

 

too low.

If the condition persists, the input voltage in your area

 

 

 

 

may differ from the UPS nominal. Change the UPS

 

 

 

 

input voltage to match your local voltage (see

 

 

 

 

“Voltage Configuration” on page 13).

 

 

 

 

 

1 beep per second.

Power requirements exceed

 

UPS capacity (overload is

 

greater than 120%) or the

 

load is defective.

The UPS will automatically shut down in 3 minutes. Save your work immediately and turn off your equipment. Turn off the UPS.

Remove some of the equipment from the UPS. You may need to obtain a larger capacity UPS.

1 beep per second.

The UPS is on battery, and

 

the power requirements

 

exceed UPS capacity

 

(overload is greater than

 

120%) or the load is

 

defective.

Shutdown is imminent (30 seconds). Save your work and turn off your equipment. Turn off the UPS. Remove some of the equipment from the UPS. You may need to obtain a larger capacity UPS.

 

 

Continuous beep.

Battery test failed.

Check the battery connections and be sure the battery

 

 

 

 

is fully charged.

 

 

 

 

If the

indicator still flashes, see “UPS

 

 

 

 

Maintenance” on page 17 to replace the battery. Call

 

 

 

 

your service representative if the problem persists.

 

 

 

 

 

 

 

Continuous beep.

UPS internal temperature is

Shutdown is imminent. Save your work and turn off

 

 

 

too high.

your equipment. Turn off the UPS.

 

 

 

 

Clear vents and remove any heat sources. Ensure the

 

 

 

 

airflow around the UPS is not restricted. Wait at least 5 minutes and restart the UPS. If the condition persists, contact your service representative.

Continuous beep.

UPS fan fault (750–1400 VA

 

models only).

Save your work and turn off your equipment. Turn off the UPS. Contact your service representative.

Powerware® 5115 User’s Guide S www.powerware.com

29