Service and Parts information
If you have any questions regarding the operation of your Presto cooker or need parts for your cooker, contact us by any of these
methods:
•Call
•Email us at our website www.GoPresto.com
•Write: National Presto Industries, Inc.
Consumer Service Department
3925 N. Hastings Way, Eau Claire, WI 54703-3703
Inquiries will be answered promptly by telephone, letter, or email. When writing, please include a phone number and a time when you can be reached during weekdays, if possible.
When contacting the consumer service department or when ordering replacement parts, please specify the model number and date code found stamped on the side of the canner body.
Any maintenance required for this canner, other than that described in the Care and Maintenance section of this book (pages 7 and 8), should be performed by our Factory Service Department. Be sure to indicate date of purchase and a description of the problem when sending a canner for repair. Send canners for repair to:
CANTON SALES AND STORAGE
Presto Factory Service Department
555 Matthews Drive, Canton, MS
The Presto Factory Service Department is equipped to service all PRESTO appliances and supply genuine PRESTO parts. Genuine PRESTO replacement parts are manufactured to the same exacting quality standards as PRESTO canners and are engineered specifi- cally to function properly with its canners. Presto can only guarantee the quality and performance of genuine PRESTO parts. “Look- alikes” might not be of the same quality or function in the same manner. To ensure that you are buying genuine PRESTO replacement parts, look for the PRESTO trademark.
PRESTO canner replacement parts are available at Presto Authorized Service Stations and may also be available at hardware stores and other retail outlets. Parts may also be ordered
PRESTO LIMITED WARRANTY
This quality PRESTO appliance is designed and built to provide many years of satisfactory performance under normal household use. Presto pledges to the original owner that should there be any defects in material or workmanship during the first twelve (12) years after purchase, we will repair or replace it at our option. Our pledge does not apply to normal wear and tear including scratches, dulling of the polish, or staining; the repair or replace- ment of moving and/or perishable parts such as the sealing ring, dial gauge, overpressure plug, or air vent cover lock gasket; or for any damage caused by shipping. To obtain service under the warranty, return this PRESTO product, shipping prepaid to the PRESTO Fac- tory Service Department. California residents may deliver this PRESTO product to their nearest PRESTO Authorized Service Station. When returning a product, please include a description of the defect and indicate the date the appliance was purchased.
We want you to obtain maximum enjoyment from using this PRESTO appliance and ask that you read and follow the instructions enclosed. Failure to follow instructions, damage caused by improper replacement parts, abuse or misuse (including overheating and boiling the unit dry) will void this pledge. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. This is Presto’s personal pledge to you and is being made in place of all other express or implied warranties.
NATIONAL PRESTO INDUSTRIES, INC.
Eau Claire, Wisconsin 54703-3703
U.S. Patent No. 4,162,741 | Form |
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