Chapter 1 Installing Printer Emulations

Message

Explanation

Required Action

 

 

 

 

 

 

ERROR: PROGRAM NEEDS

The printer requires more

Add flash memory or use a

MORE FLASH

flash memory in order to run

smaller emulation program.

 

the downloaded program.

 

 

 

 

ERROR: PROGRAM NOT

The printer is not compatible

Use the correct emulation

COMPATIBLE

with the downloaded

software option(s) for this

 

program.

model.

 

 

 

ERROR: PROGRAM NOT

The printer does not see a

There is no program in printer

VALID

program in flash memory.

memory. Download the

 

 

program again.

 

 

 

ERROR: SECURITY PAL

The security PAL is not

Check the security PAL at

NOT DETECTED

present or has failed.

location U54 on the CMX

 

 

controller. If the PAL is

 

 

absent, install correct PAL. If

 

 

security PAL is present,

 

 

replace the CMX controller

 

 

board.

 

 

 

ERROR: SHORT AT

Hardware failure in DRAM or

Replace DRAM. If message

ADDRESS XXXX

CMX controller circuitry.

occurs with new DRAM,

 

 

replace CMX controller board.

 

 

 

ERROR: WRITING TO

Hardware or software fault in

1. Download the program

FLASH

flash memory.

again.

 

 

2. If the message occurs

 

 

again, replace the flash

 

 

memory.

 

 

 

ERROR: WRONG

The printer received the

Download the program again.

CHECKSUM

complete program but the

 

 

checksum did not match. The

 

 

data were corrupted during

 

 

download.

 

 

 

 

ERROR OCCURRED

This is an interim message

Wait. When the asterisk (*)

FLUSHING QUEUES *

that displays while the printer

stops rotating, a different fault

 

discards host data it cannot

message will appear:

 

use because a fault condition

troubleshoot the final

 

exists. While this message

message.

 

displays, the asterisk (*)

 

 

rotates.

 

 

 

 

LOADING PROGRAM FROM

The new program is loading

None

PORT XX%

into printer RAM. XX

 

 

indicates how much of the

 

 

program has loaded.

 

 

 

 

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Printronix ANSI Printer More Flash, Error Program not, Compatible, Valid, Error Security PAL, Not Detected, Error Short AT