ProForm HGTL09111M, HGTL09111O user manual Troubleshooting, PROBLEM The power does not turn on

TROUBLESHOOTING

Most treadmill problems can be solved by following the steps below. Find the symptom that applies, and follow the steps listed. If further assistance is needed, please call our Customer Service Department toll- free at 1-800-999-3756, Monday through Friday, 6 a.m. until 6 p.m. Mountain Time (excluding holidays).

PROBLEM: The power does not turn on

SOLUTION: a. Make sure that the power cord is plugged into a surge suppressor, and that the surge suppressor is plugged into a properly grounded outlet (see page 8). Use only a single-outlet surge suppressor that meets all of the specifications described on page 8. Important: The treadmill is not compatible with GFCI-equipped outlets.

b. Make sure that the key is fully inserted into the console.

c. Check the circuit breaker located on the treadmill

near the power cord. If the switch protrudes as shown, the circuit breaker has tripped. To reset the circuit breaker, wait for five minutes and then press the switch back in.

d. Check the on/off switch located on the treadmill near the power cord. The switch must be in the on posi- tion.

c

Tripped Reset

d

On

Position

PROBLEM: The power turns off during use

SOLUTION: a. Check the circuit breaker located on the treadmill frame near the power cord (see c. above). If the

circuit breaker has tripped, wait for five minutes and then press the switch back in.

b. Make sure that the power cord is plugged in. If the power cord is plugged in, unplug it, wait for five minutes, and then plug it back in.

c. Remove the key from the console. Reinsert the key fully into the console.

d. Make sure that the on/off switch is in the on position.

e. If the treadmill still will not run, please call our Customer Service Department, toll-free.

PROBLEM: The displays of the console do not function properly

SOLUTION: a. Using a flat screwdriver, carefully pry the Front Wheel Covers (59) off both Front Wheels (57). Look between the spokes of the Front Wheels and locate the Hood Screws (80); rotate the Front Wheels, if necessary. Remove a Hood Screw from each side of the Motor Hood (1). Raise the incline about 3%. Remove the key from the console and unplug the power cord from the front of the treadmill. Carefully remove the Motor Hood by pulling the Hood in the indicated direction.

Locate the Reed Switch (20) and the Magnet (9) on the left side of the Pulley (8). Turn the Pulley until the Magnet is aligned with the Reed Switch. Loosen the Reed Switch Screw (19), and slide the Reed Switch as close as possible to the Magnet; make sure that the Magnet will not hit the Reed Switch. Retighten the Screw. Re-attach the hood, and run the treadmill for a few minutes to check for a correct speed reading.

a
80
		1
	59	57
1/8”
20		9
19
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