Chapter 9 Troubleshooting

This chapter outlines possible solutions to common problems. For other issues, contact your dealer or service center.

No.

Problems

Solutions

1

No power signal

Check that the power cord is securely connected to

 

 

the wall socket and the unit.

2

No image output

1. Check the power outlet.

 

from the AV322

2. Check the connection. Refer to 4.2.2 Connecting

 

 

to external devices in Chapter 4 Installation

 

 

and Connections in this manual.

 

 

3. Check the signal sources [SOURCE]. Refer to 7.1

 

 

Switching image sources in Chapter 7

 

 

Descriptions of major functions in this manual.

 

 

4. Check the settings for the projector source. Refer

 

 

to the projector’s user manual.

 

 

5. Check if DIP Switch is properly set. Refer to

 

 

Chapter 5 DIP Switch for related settings.

3

Unable to focus

Probably the document is too close to the lens. Press

 

 

[ZOOM -] on the remote control or control panel.

 

 

Or increase the distance between the lens and the

 

 

document, and then press the [FOCUS] button on

 

 

the right side of the lens.

4

Cannot see the

Check Auto Image of the projector. Refer to the

 

entire image

projector’s user manual.

5

Visual Presenter

Visual Presenter V2, ActiView and other applications

 

V2, ActiView and

cannot be used simultaneously. Please close the

 

other applications

currently running applications and then execute the

 

cannot be used

desired application.

 

simultaneously

 

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Promethean 322 user manual Troubleshooting