baud rate could be a smart decision to this situation. (No need to change baud rate if no trembling occurs to eliminate possible data error rate.)
Paper Jam Problems
Paper is jammed inside the printer – Turn off the printer and open the print hood by releasing the hood lock. Remove the jammed paper and reinstall the paper roll. Close the hood properly and firmly. Then turn on the printer for operation.
If the auto cutter is jammed, the print hood will be locked. Please first resolve the auto cutter problems per description in next item and then come back to deal with the paper jam. Never force open the print hood. Please also clear away any contaminants accumulated in the cutter track above the thermal elements.
Auto Cutter Track
Thermal Elements
Auto Cutter Problems
In case any foreign materials like a staple or paper clip or excessive paper scraps fall into the auto cutter mechanism the auto cutter may lock up and so does the print hood. In such case, please pull the cutter cover forward to expose the cutter mechanism. Apply some mechanical assistance in below procedures to help resetting the cutter blade back to its home position. Please lift up if exist a transparent protective cover over the adjustment wheel with the printer powered off. Turn this wheel downward for 4 or 5 strokes. Aim the guide of the cutter cover and push it back to position to close the cutter cover and turn the printer power on to see if the auto cutter lock up problem is resolved.
| Lift transparent |
| protective foil |
| Alignment window |
Open Cutter Cover |
|
when hood locked | Turn the wheel downward for few strokes. |
If the problem is not automatically resolved by above procedures, please power off the printer and open the cutter cover again. Check in the alignment window while turning the gear downward as above or with a small