Memory Problems | HP 370697-002 specification

Troubleshooting

If You Cannot Browse the Network Neighborhood or My Network Places

Select Start > Search > Notebooks or People to look for a notebook.

If You Cannot Log In to Netware Servers

If a Netware server is using IPX/SPX protocol, you may need to force your frame type to match the server frame type. Check with your network administrator.

If a Network Connection Responds Slowly

If your network connection uses a proxy server, try enabling the option for bypassing the proxy server for local addresses. You can do this in Control Panel under your network connection properties.

Memory Problems

If a Message Reports You Are Out of Memory

■Make sure drive C is not running low on free space.

■If you are having memory problems while running MS-DOS programs, use the MS-DOS or Application and Software troubleshooter in Windows Help. Select Start > Help and Support.

■The full amount of RAM in your notebook is not available for running applications. A certain amount of RAM is used for display memory. The amount of display memory is shown in the BIOS Setup utility.

If Memory Does Not Increase After Adding RAM

Make sure your notebook is using only PC2100 DDR 266 MHz or higher memory (RAM) modules.

Reference Guide

6–9

Image 72

HP 370697-002 manual Memory Problems, If You Cannot Log In to Netware Servers, If a Network Connection Responds Slowly

Contents

Reference Guide Page Contents Battery Packs and Power Management Troubleshooting Modem and Network ConnectionsAdd-On Devices Index Getting Started with Your Notebook Identifying Parts of the Notebook Front Panel and Right Panel Components Left Panel and Back Panel Components Bottom Panel Components Status Lights Getting Started with Your Notebook Setting Up Your Notebook Insert the Battery Pack Connect AC Power Connect a Phone Line Turn On the Notebook Set Up Windows Basic Operation Operating Your Notebook Default Power Settings Power mode To enter this mode Function To Reset the Notebook To Change the Boot Device TouchPad on-off button and indicator light To Use the TouchPad To Use the Tap to Click Function of the TouchPad To Use the Function Hot Keys This hot key Does this To Use the One-Touch Buttons To Use the Windows and Applications Keys This key combination Does this To Type Alternate Graphics Using the ALT GR Key Using CDs or DVDs To Insert or Remove a CD or DVD To Play DVD Movies To Write to DVD Media Select Models Only To Create or Copy CDs To Set Up Password Protection Securing Your NotebookTo Lock Your Notebook To Attach an Optional Security Cable To Protect Against Viruses Taking Care of Your Notebook To Lock the Hard DriveTo Protect Your Hard Drive To Safeguard Your Data To Maintain Your Notebook To Clean Your Notebook To Extend the Life of the Display Battery Packs and Power Management Managing Power Consumption How the Notebook Manages Power Automatically When this occurs Result is Using Battery Power To Change Timeout Settings and Create Power SchemesTo Check Battery Status To Respond to a Low-Battery Warning From the Windows Control Panel To Recharge the Battery Pack To Get the Most from Your Battery Packs Battery Packs and Power Management Disposing of a Used Battery Pack Using the Modem Modem and Network Connections To Connect the Modem Special Restrictions in Certain Countries To Change Your Modem Settings Connecting to a Local Area Network LAN Making Wireless Network Connections Select Models Only To Turn Wireless Communication On and Off Turning On Communication and Making a Connection Turning Off Communication and Ending a Connection Connecting External Devices To Insert or Remove a PC CardInserting a PC Card Removing a PC Card To Connect an Audio Device To Connect a TV to Your Notebook Select Models Only Adjusting Monitor Resolution and Other Settings Using Dual Display Mode To Connect a 1394 Device Select Models Only To Connect an Infrared Device Select Models Only Using the Infrared Port Avoiding Standby While Using InfraredPrinting to an Infrared Printer Transferring Files Through an Infrared Connection Installing Additional RAM Memory To Install a RAM Expansion Module To Remove a RAM Expansion Module Add-On Devices Replacing the Hard Drive To Replace the Hard Drive To Replace the Hard Drive Holder To Prepare a New Hard Drive Troubleshooting Troubleshooting Your Notebook Audio Problems If No Sound is AudibleIf Sound Does Not Record If You Hear Loud, High-Pitched Feedback from the Speakers CD-ROM and DVD Problems If You Cannot Boot from a CD or DVDIf You Get a Region Code Error When Playing a DVD Movie If a DVD Plays Erratically Display Problems If a DVD Movie Does Not Fill the ScreenIf a DVD Does Not Play with Two Displays If the Notebook Is On, But the Screen Is Blank Hard Drive Problems If the Screen Is Difficult to ReadIf an External Display Does Not Work If the Notebook Hard Drive Does Not Spin Heat Problems If Files Are CorruptedIf the Notebook Gets Abnormally Hot Infrared Problems Keyboard and Pointing Device ProblemsIf You Have Problems with Infrared Communications If the Pointer Is Difficult to Control Local Area Network LAN Problems If the TouchPad Does Not WorkIf the TouchPad Moves the Pointer or Cursor While You Type If the Built-In Network Adapter Does Not Connect to the LAN Memory Problems If You Cannot Log In to Netware ServersIf a Network Connection Responds Slowly If a Message Reports You Are Out of Memory Modem Problems If the Notebook Beeps But Does Not Start After Adding RAMIf the Modem Seems Slow If the Modem Does Not Dial or No Dial Tone Is Detected If the Modem Dials Incorrectly If the Modem Dials, But Does Not Connect If the Modem Causes an Error Message If the Modem Is Not DetectedIf the Modem Dials, But You Cannot Hear It If the Modem Connects, But Transferred Data Is Bad PC Card Pcmcia Problems If the Modem Does Not FaxIf Excessive Line Current Is Detected If the Modem Clicks Repeatedly, But Does Not Connect Performance Problems If a Network PC Card Stops Communicating ProperlyIf a PC Card Modem Is Not Working If the Notebook Pauses or Runs Sluggishly Power and Battery Pack Problems If the Notebook Stops RespondingIf the Notebook Turns Off Immediately After It Turns On If the Notebook Has a Short Operating Time If the Time Remaining for the Battery Pack Is Not Correct If the Notebook Does Not Enter Standby Mode as ExpectedIf the Notebook Does Not Enter Hibernation as Expected Printing Problems If a Serial or Parallel Printer Does Not PrintIf the Left Edge of Printed Output Is Missing If an Infrared Printer Does Not Print Serial, Parallel and USB Problems If a Serial Mouse Does Not WorkIf a Serial Modem Does Not Work Properly Startup Problems If the Notebook Does Not Respond When You Turn It OnIf the Notebook Will Not Boot from Battery Power If the Serial or Parallel Port Is Not Working If the Notebook Will Not Boot from the Diskette Drive If the Notebook Stops Responding After Booting Wireless Problems If You Have Problems with Wireless 802.11 Communication If You Can Connect, But the Network Is Slow Make sure the notebook is properly connected to the network Configuring Your Notebook To Run the Bios Setup Utility Main Menu System Devices Menu Security Menu Boot Menu Using System Recovery Features Updating Software and Drivers from the Web Safeguarding Your Data Operating System OS CD Repair OS CD Reinstall Reinstalling Drivers Restoring Software Applications Index Index Index-3 RAM Index-5 Index-6