Modem Problems, If the Modem Seems Slow | HP 370697-002 specs

Troubleshooting

If the Notebook Beeps But Does Not Start After Adding RAM

You installed an incompatible type of RAM. Remove the module.

Modem Problems

If the Modem Seems Slow

■Excess static or noise on a line reduces the overall transmission speed of the modem connection. If necessary, contact your telephone company about fixing this type of problem.

■If you are dialing internationally, line noise is often a problem that is difficult or impossible to eliminate.

■If you have call-waiting, disable it. Your telephone company can provide instructions. Call-waiting can cause symptoms similar to static.

■Eliminate extra connections in the line. If possible, connect directly to the wall jack.

■Try another telephone line, preferably one normally used for a fax machine or modem.

If the Modem Does Not Dial or No Dial Tone Is Detected

■Check all cables and connections.

■Connect a standard telephone to the phone line and make sure the line is working.

■Make sure someone else is not using the same phone line.

6–10	Reference Guide

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HP 370697-002 manual Modem Problems, If the Notebook Beeps But Does Not Start After Adding RAM, If the Modem Seems Slow

Contents

Reference Guide Page Contents Battery Packs and Power Management Modem and Network Connections TroubleshootingAdd-On Devices Index Identifying Parts of the Notebook Getting Started with Your Notebook Front Panel and Right Panel Components Left Panel and Back Panel Components Bottom Panel Components Status Lights Getting Started with Your Notebook Insert the Battery Pack Setting Up Your Notebook Connect AC Power Connect a Phone Line Turn On the Notebook Set Up Windows Operating Your Notebook Basic Operation Power mode To enter this mode Function Default Power Settings To Change the Boot Device To Reset the Notebook To Use the TouchPad TouchPad on-off button and indicator light To Use the Tap to Click Function of the TouchPad This hot key Does this To Use the Function Hot Keys To Use the One-Touch Buttons This key combination Does this To Use the Windows and Applications Keys To Type Alternate Graphics Using the ALT GR Key To Insert or Remove a CD or DVD Using CDs or DVDs To Play DVD Movies To Create or Copy CDs To Write to DVD Media Select Models Only Securing Your Notebook To Set Up Password ProtectionTo Lock Your Notebook To Protect Against Viruses To Attach an Optional Security Cable To Lock the Hard Drive Taking Care of Your NotebookTo Protect Your Hard Drive To Maintain Your Notebook To Safeguard Your Data To Extend the Life of the Display To Clean Your Notebook Managing Power Consumption Battery Packs and Power Management When this occurs Result is How the Notebook Manages Power Automatically To Change Timeout Settings and Create Power Schemes Using Battery PowerTo Check Battery Status From the Windows Control Panel To Respond to a Low-Battery Warning To Get the Most from Your Battery Packs To Recharge the Battery Pack Battery Packs and Power Management Disposing of a Used Battery Pack Modem and Network Connections Using the Modem To Connect the Modem Special Restrictions in Certain Countries To Change Your Modem Settings Connecting to a Local Area Network LAN Making Wireless Network Connections Select Models Only Turning On Communication and Making a Connection To Turn Wireless Communication On and Off Turning Off Communication and Ending a Connection To Insert or Remove a PC Card Connecting External DevicesInserting a PC Card Removing a PC Card To Connect an Audio Device To Connect a TV to Your Notebook Select Models Only Adjusting Monitor Resolution and Other Settings Using Dual Display Mode To Connect an Infrared Device Select Models Only To Connect a 1394 Device Select Models Only Avoiding Standby While Using Infrared Using the Infrared PortPrinting to an Infrared Printer Transferring Files Through an Infrared Connection To Install a RAM Expansion Module Installing Additional RAM Memory To Remove a RAM Expansion Module Add-On Devices To Replace the Hard Drive Replacing the Hard Drive To Replace the Hard Drive Holder To Prepare a New Hard Drive Troubleshooting Your Notebook Troubleshooting If No Sound is Audible Audio ProblemsIf Sound Does Not Record If You Hear Loud, High-Pitched Feedback from the Speakers If You Cannot Boot from a CD or DVD CD-ROM and DVD ProblemsIf You Get a Region Code Error When Playing a DVD Movie If a DVD Plays Erratically If a DVD Movie Does Not Fill the Screen Display ProblemsIf a DVD Does Not Play with Two Displays If the Notebook Is On, But the Screen Is Blank If the Screen Is Difficult to Read Hard Drive ProblemsIf an External Display Does Not Work If the Notebook Hard Drive Does Not Spin If Files Are Corrupted Heat ProblemsIf the Notebook Gets Abnormally Hot Keyboard and Pointing Device Problems Infrared ProblemsIf You Have Problems with Infrared Communications If the Pointer Is Difficult to Control If the TouchPad Does Not Work Local Area Network LAN ProblemsIf the TouchPad Moves the Pointer or Cursor While You Type If the Built-In Network Adapter Does Not Connect to the LAN If You Cannot Log In to Netware Servers Memory ProblemsIf a Network Connection Responds Slowly If a Message Reports You Are Out of Memory If the Notebook Beeps But Does Not Start After Adding RAM Modem ProblemsIf the Modem Seems Slow If the Modem Does Not Dial or No Dial Tone Is Detected If the Modem Dials, But Does Not Connect If the Modem Dials Incorrectly If the Modem Is Not Detected If the Modem Causes an Error MessageIf the Modem Dials, But You Cannot Hear It If the Modem Connects, But Transferred Data Is Bad If the Modem Does Not Fax PC Card Pcmcia ProblemsIf Excessive Line Current Is Detected If the Modem Clicks Repeatedly, But Does Not Connect If a Network PC Card Stops Communicating Properly Performance ProblemsIf a PC Card Modem Is Not Working If the Notebook Pauses or Runs Sluggishly If the Notebook Stops Responding Power and Battery Pack ProblemsIf the Notebook Turns Off Immediately After It Turns On If the Notebook Has a Short Operating Time If the Notebook Does Not Enter Standby Mode as Expected If the Time Remaining for the Battery Pack Is Not CorrectIf the Notebook Does Not Enter Hibernation as Expected If a Serial or Parallel Printer Does Not Print Printing ProblemsIf the Left Edge of Printed Output Is Missing If an Infrared Printer Does Not Print If a Serial Mouse Does Not Work Serial, Parallel and USB ProblemsIf a Serial Modem Does Not Work Properly If the Notebook Does Not Respond When You Turn It On Startup ProblemsIf the Notebook Will Not Boot from Battery Power If the Serial or Parallel Port Is Not Working If the Notebook Stops Responding After Booting If the Notebook Will Not Boot from the Diskette Drive If You Have Problems with Wireless 802.11 Communication Wireless Problems Make sure the notebook is properly connected to the network If You Can Connect, But the Network Is Slow To Run the Bios Setup Utility Configuring Your Notebook Main Menu System Devices Menu Security Menu Boot Menu Updating Software and Drivers from the Web Using System Recovery Features Safeguarding Your Data Operating System OS CD Repair OS CD Reinstall Restoring Software Applications Reinstalling Drivers Index Index Index-3 RAM Index-5 Index-6