Chapter 3 Using Your Tape Drive Power On Self-Test (POST) Troubleshooting

POST Troubleshooting Tips

Table 5 provides troubleshooting tips that you will find useful in the event that your tape drive fails its POST.

If, after attempting the recommended actions listed in the table, the problem still exists or recurs, a hardware failure may be the cause. Contact your service representative.

Table 5 Troubleshooting Chart

If…

Then…

You should…

 

 

 

The system does not recognize

Host computer may not be

Configure system to recognize

the tape drive.

configured to recognize the

the tape drive’s ID.

 

network.

 

 

 

 

 

Network/IP parameters may

Configure network/IP

 

not be correct.

parameters.

 

 

 

 

Network cable may be loose.

Ensure that the network cable is

 

 

fully seated at each connector

 

 

end.

 

 

 

The tape drive does not power

No power is reaching the tape

Check the tape drive’s power

on.

drive.

cable connection at the back of

 

 

the system.

 

 

 

You are experiencing reduced

Check your operating

Update the cable to CAT-5E or

drive transfer rates.

environment (host PC) and

CAT-6. If the problem persists,

 

cabling.

please contact customer

 

 

support.

 

 

 

Quantum A-Series Tape Drives User’s Guide

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Quantum Audio A-Series manual Post Troubleshooting Tips, If… Then… You should…

A-Series specifications

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