ˆTroubleshooting

This receiver has been manufactured to the specifications of RadioShack and is covered by a limited warranty from RadioShack. If your receiv- er is not operating as it should, take it to your local RadioShack store or call 1-800-THE-SHACK for assistance.

Incorrect operation is often mistaken for trouble and malfunctions. If you think that there is something wrong with this component, check the points below. Sometimes the trouble may lie in another component. Investigate the other components and electrical appliances being used.

Symptom

Cause

Remedy

 

 

 

 

 

 

No power.

The power cord is disconnected.

Plug the power cord into the wall outlet securely.

 

 

 

The power is on, but the DVD player

No disc is inserted.

Insert a disc. (Check that the DVD or audio CD indicator in the DVD

does not work.

 

display is lit.)

 

 

 

No picture.

The TV is not set to receive DVD signal output.

Select the appropriate video input mode on the TV so the picture

 

 

from the DVD player appears on the TV screen.

 

 

 

 

The video cable is not connected securely.

Connect the video cable into the jacks securely.

 

 

 

 

The connected TV power is turned off.

Turn on the TV.

 

 

 

The playback picture is poor.

The disc is dirty.

Clean the disc.

 

 

 

The DVD player does not start play-

No disc is inserted.

Insert a disc. (Check that the DVD or audio CD indicator in the DVD

back.

 

display is lit.)

 

 

 

 

An unplayable disc is inserted.

Insert a playable disc. (Check the disc type, color system and

 

 

regional code.)

 

 

 

 

The disc is placed upside down.

Place the disc with the playback side down.

 

 

 

 

The disc is not placed within the guide.

Place the disc on the disc tray correctly inside the guide.

 

 

 

 

The disc is dirty.

Clean the disc.

 

 

 

 

A menu is on the TV screen.

Press SETUP to turn off the menu screen.

 

 

 

 

The rating level is set.

Cancel the rating function or change the rating level.

 

 

 

The remote control does not work

The remote control is not pointed at the remote

Point the remote control at the remote sensor of the unit.

properly.

sensor of the unit.

 

 

 

 

 

The remote control is too far from the unit.

Operate the remote control within about 23 ft (7 m).

 

 

 

 

There is an obstacle in the path of the remote

Remove the obstacle.

 

control and the DVD player.

 

 

 

 

 

The remote’s batteries are exhausted.

Replace the batteries with new ones.

 

 

 

The receiver does not respond when

Static electricity caused by dry air.

Disconnect the power plug from the outlet, and insert again.

the buttons are pressed.

 

 

 

 

 

No sound is output when a function

Improper connections

Make sure the component is connected correctly.

is selected.

 

 

Sound is muted.

Press the remote’s MUTE.

 

 

 

 

 

The volume is turned down.

Adjust VOLUME.

 

 

 

No image is output when a function

Improper connections.

Make sure the component is connected correctly.

is selected.

 

 

The input source is not properly selected.

Press the correct function button.

 

 

 

 

Considerable noise in radio broad-

Incorrect frequency.

Tune in the correct frequency.

casts.

 

 

The antenna is not connected.

Connect the antenna.

 

 

 

 

 

Œ RF (AC-3) and/ or digital cables are near the

Route Œ RF (AC-3) and digital cables away from the antenna termi-

 

antenna terminals and wires.

nals and wires.

 

 

 

 

(For FM) The FM antennais not fully extended

Fully extend the FM wire antenna, position for best reception, and

 

or is poorly positioned.

secure to a wall.

 

 

 

 

(For FM) The signal is weak.

Connect an outdoor FM antenna.

 

 

 

 

(For AM) The AM antenna is poorly positioned.

Adjust the direction and position for best reception.

 

 

 

 

(For AM) The signal is weak.

Connect an additional internal or external AM antenna.

 

 

 

 

Interference caused by other equipment (for

Turn off the equipment causing the noise or move it away from the

 

example, flourescent lights, motors).

receiver.

 

 

 

 

 

Place the antenna farther away from the equipment causing the

 

 

noise.

 

 

 

Broadcast stations cannot be

The signals are weak.

Connect an outdoor antenna.

selected automatically.

 

 

 

 

 

The display is dark or off.

The dimmer is on.

Press DIMMER repeatedly to return to the default setting.

 

 

 

Troubleshooting

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Radio Shack 3-DVD Changer owner manual Troubleshooting, Symptom Cause Remedy