Radio Shack 4-Line System Speakerphone with Caller ID and Headset Jack Troubleshooting

ˆTroubleshooting

We do not expect you to have any problems with your phone, but if you do, these suggestions might help.

Problem	Suggestion
Cannot set up the dialing mode, date and	You cannot proceed to set up while you are talking or
time, area code, ringer volume, speaker-	reviewing the Caller ID information.
phone extension number and speaker-
	During set up, be sure to complete each step within 30 sec-
phone/headset/handset volume levels
	onds.
The stored information, such as the dial-	A power failure occurred and all stored information has
ing mode, area code, or ringer volume is	been cleared. Set up again if necessary.
cleared.
The phone does not display the callers	The phone is receiving interference from other telephones.
name and/or phone number.	Disconnect other phones and try again.
	Other electrical appliances connected to the same outlet or
	the telephone line noise interferes with the reception of the
	Caller ID information. Keep the phone away from the inter-
	fering sources.
The message waiting indicator appears	Retrieve the message.
and remains on the display.
	See “Caller ID Operation” on Page 22 to delete the mes-
	sage waiting indicator whether you want to retrieve it or not.
Display is blank.	Be sure the AC Adapter is properly and securely connected.
No Caller ID information appears.	Subscribe to Caller ID service with your phone company.
The telephone does not ring.	Be sure the Do Not Disturb (DND) function is not activated.
	Be sure the ringer is turned on.
	Do not connect too many other types of phones to your
	phone. Connecting too many non 43-1752 phones will
	reduce each phones ringer volume level. Disconnect the
	other types of phones.
The phone does not receive the intercom	Be sure the extension number is correctly set up. Every
pager signal.	extension’s Line 1 should be connected to the same tele-
	phone number/line.
Other internal stations cannot join in a	The line-lock feature locks out all other internal stations from
call.	using the line. Press the line button to release the line-lock.
A busy signal sounds while calling a sta-	The busy signal sounds to remind you that the party you
tion.	called is using the Do Not Disturb (DND) function to lock out
	all incoming calls or pages. Try to call after the called party
	released DND.
Cannot redial or memory dial the phone	Be sure you dial and store the correct phone number.
number.
	Try manually dialing the phone number.

Troubleshooting 25