ˆTroubleshooting

We do not expect you to have any problems with your phone, but if you do, these suggestions might help.

Problem

Suggestions

 

 

 

 

The phone does not

Be sure the base’s phone line cord and AC adapter are correctly and securely

work or works poorly.

connected.

 

 

 

Be sure the battery pack in the handset is connected and charged.

 

 

 

Return the handset to the base for about 5 seconds to reset the security

 

access-protection code.

 

 

The display flashes

Make sure the battery pack in the handset is properly connected.

slowly when the hand-

 

set is faceup on the

 

base.

 

 

 

The handset stops

Move the handset closer to the base.

working or works

 

Lift the base’s antenna to a fully vertical position.

poorly during a call.

 

Be sure the handset’s battery pack is charged. (If the battery pack power is too

 

 

low, the handset cannot display Bem 8Wjj[ho.)

 

 

Low volume or

Someone has picked up another phone on the same line. Hang up the other

unusual sounds.

phone.

 

 

Your conversation is

Keep the handset away from computers, remote control toys, wireless micro-

difficult to hear due to

phones, alarm systems, intercoms, room monitors, fluorescent lights, and elec-

dropout or muting.

trical appliances.

 

 

 

Move to another location or turn off the source of interference.

 

 

 

Press CH to change the channel.

 

 

 

Hang up and redial the number.

 

 

The phone cannot be

Lift the base’s antenna to a vertical position.

operated at a useful

 

Be sure neither the handset’s nor base’s antenna is touching a metal surface.

distance from the base

 

Return the handset to the base and recharge the battery pack.

because the signal

becomes weak or

 

noisy (handset’s range

 

has decreased).

 

 

 

The handset battery

Check the charging contacts on the handset and base. If they are dirty, clean

pack does not charge.

them with a pencil eraser.

 

 

 

Be sure the battery pack is connected correctly.

 

 

 

Be sure the handset is properly seated on the base.

 

 

 

Replace the battery pack.

 

 

18

Troubleshooting

Page 18
Image 18
Radio Shack 43-1122 owner manual Troubleshooting, Problem Suggestions