43-749.fm Page 27 Tuesday, September 5, 2000 11:24 AM

ˆTroubleshooting

We do not expect you to have any problems with your answering system, but if you do, these suggestions might help.

 

 

 

Problem

 

 

 

Suggestion

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Low volume or unusual sounds.

Someone has picked up another phone on the same line. Hang

 

 

 

 

 

 

up the other phone.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Severe noise interference.

Press CH/SELECT to change the channel.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Keep the handset away from computers, remote control toys,

 

 

 

 

 

 

 

wireless microphones, alarm systems, intercoms, room moni-

 

 

 

 

 

 

 

tors, fluorescent lights, and electrical appliances.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Move the handset to another location or turn off the source of

 

 

 

 

 

 

 

interference.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The phone cannot be operated at a

Lift the base’s antenna to a vertical position.

 

 

 

 

 

useful distance from the base

 

 

 

 

 

 

 

 

 

 

Be sure neither antenna is touching a metal surface.

 

 

 

 

 

because the signal becomes weak or

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Return the handset to the cradle, and recharge the battery

 

 

 

 

 

noisy (handset’s range has

 

 

 

 

 

decreased).

pack. Replace the battery pack if necessary (see “Replacing the

 

 

 

 

 

 

Battery Pack” on Page 30).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The phone does not work or works

Be sure the base’s phone line cord and AC adapter are cor-

 

 

 

 

 

poorly.

rectly and securely connected, and the battery pack is charged.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The handset battery pack does not

Check the charging contacts on the handset and base. If they

 

 

 

 

 

charge.

are dirty, clean them with a pencil eraser.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Be sure the battery pack is connected correctly.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Replace the battery pack.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The handset does not ring or receive

Move the handset closer to the base.

 

 

 

 

 

a page.

 

 

 

 

 

 

 

 

 

 

Lift the base’s antenna to a vertical position.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Be sure the battery pack is charged. (If the battery power is too

 

 

 

 

 

 

low, it does not have enough power to light the display.)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Move the base away from other electrical devices and sources

 

 

 

 

 

 

of noise.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The handset stops working or works

Move the handset closer to the base.

 

 

 

 

 

poorly during a call.

 

 

 

 

 

 

 

 

 

 

Lift the base’s antenna to a vertical position.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Be sure the battery pack is charged. (If the battery power is too

 

 

 

 

 

 

low, it does not have enough power to light the display.)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If the base loses power while the handset is away, the security

 

 

 

 

 

 

 

access-protection code might change. Restore power to the

 

 

 

 

 

 

 

base, then place the handset back on the base. The CHARGE/

 

 

 

 

 

 

IN USE indicator lights, indicating that the code is set again.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Check the charging contacts on the handset and base. If they

 

 

 

 

 

 

 

are dirty, clean them with a pencil eraser.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Troubleshooting

27

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Page 27
Image 27
Radio Shack 900 MHz owner manual Troubleshooting, Problem Suggestion