43-940.fm Page 17 Tuesday, April 25, 2000 1:04 PM

ˆTroubleshooting

If your system is not working as it should, these suggestions might help you eliminate the problem. If you see a message that you do not understand, see “Displayed Call Information” on Page 15.

Problem

Solution

 

 

 

 

Blank screen

Install or replace the batteries.

 

 

 

Adjust the contrast level (see “Setting the Dis-

 

play Contrast, Alert Tone, and Clock Display

 

Format” on Page 13).

 

 

 

Order Caller ID service from your local tele-

 

phone company.

 

 

No dial tone on

Check all of the connections to make sure

phone attached to

they are secure.

the system

 

Check for correct installation.

 

 

 

 

Disconnect the system and reconnect the

 

phone to see if the phone works without the

 

system.

 

 

Incoming call with

You answered the call before the system

no Caller ID infor-

received the call information. Wait until your

mation

phone rings at least twice before answering a

 

call.

 

 

 

Set the receiver’s Caller ID identification code.

 

(See “Setting the System’s Identification

 

Code” on Page 12.)

 

 

Troubleshooting17

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Radio Shack CID 940 owner manual Troubleshooting, Problem Solution