43-1051.fm Page 16 Tuesday, August 17, 1999 1:08 PM

TROUBLESHOOTING

We do not expect you to have any problems with your phone, but if you do, the fol- lowing suggestions might help.

Problem

Suggestion

 

 

 

 

Low volume or unusual

Someone has picked up another phone on the

sounds.

same line. Hang up the other phone.

 

 

 

Press CHANNEL to change the channel.

 

 

 

Adjust the handset’s volume.

 

 

Severe noise interference.

Press CHANNEL to change the channel.

 

 

 

Keep the handset away from computers, re-

 

mote control toys, wireless microphones, alarm

 

systems, intercoms, room monitors, fluorescent

 

lights, and electrical appliances.

 

 

 

Move to another location or turn off the source

 

of the interference.

 

 

The phone cannot be operated

Fully extend the base’s antenna in a vertical po-

at a useful distance from the

sition.

base because the signal be-

 

Be sure neither antenna is touching a metal sur-

comes weak or noisy (hand-

face.

set’s range has decreased).

 

Return the handset to the base to recharge the

 

 

battery pack.

 

 

The phone does not work or

Be sure the base’s phone line cord and AC

works poorly.

adapter are correctly and securely connected,

 

and the battery pack is charged.

 

 

The handset battery pack does

Check the charging contacts on the handset

not charge.

and base. If they are dirty, clean them with a

 

pencil eraser.

 

 

 

Be sure the battery pack is connected correctly.

 

 

 

Replace the battery pack.

 

 

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Radio Shack ET-551 owner manual Troubleshooting