Troubleshooting

Check to see the following before asking for a repair. If the suggested solution still cannot restore the DVD video camera/recorder to normal, do not attempt to repair it yourself, but consult your dealer.

Power supplies

Symptom

Cause and Correction

Reference

page

 

 

Battery cannot be

Is the ambient temperature too low or too high?

 

charged.

Charge the battery at 50 – 86ºF (10 – 30ºC).

 

 

 

 

 

Is the battery abnormally hot?

 

 

Remove the battery, leave it for a while to cool down, then charge it.

 

 

 

27

 

Is the DC power cord connected to AC adapter/charger? Unplug it.

 

 

 

 

Has the battery been unused for a long time?

 

 

Remove the battery, and then reattach it.

 

 

If the battery does not charge after you try the above four

 

 

procedures, it may be dead: Purchase a new battery.

 

 

 

 

Battery weakens fast.

Are you using the DVD video camera/recorder where the

 

 

temperature is low?

 

 

A fully charged battery (DZ-BP07PW/DZ-BP14SW/DZ-BP7SW)

29

 

may be discharged sooner than usual at low temperatures. Keep

 

 

extra batteries on hand.

 

 

 

 

 

Battery may be dead.

 

 

The performance of battery will deteriorate if it is used for an

30

 

extended period of time or frequently: Purchase a new battery.

 

 

 

 

The CHARGE indicator

Is the ambient temperature too low or too high?

 

on AC adapter/charger

Charge the battery in environment where the temperature is 50 – 86ºF

 

is blinking.

(10 – 30ºC).

 

 

The battery has possibly discharged excessively. Continue

27, 28

 

charging: After a while, the battery will be charged to the

 

 

specified voltage, and the CHARGE indicator will light. Then the

 

 

battery charge will be completed normally.

 

 

 

 

Power turns off immediately

Is battery charged?

 

after being turned on.

Charge it.

 

 

 

 

When power is turned

 

 

on, the LCD screen will

 

 

turn on and off.

 

27

 

 

The ACCESS/PC

 

 

indicator is blinking,

 

 

even though nothing is

 

 

displayed on LCD

 

 

monitor screen.

 

 

 

 

 

Power goes off

Is Power Save set to “On”?

 

unexpectedly.

If the powered DVD video camera/recorder is left for as long as 5

 

 

minutes without recording or playback with “Power Save: On”

 

 

specified, it will automatically turn off to save battery power. To

34

 

restart recording in this case, set the power switch to “OFF” and

 

 

then set it to “HDD”, “DVD” or “SD”. You can also specify “Power

 

 

Save: Off” to stop automatic power off.

 

 

 

 

 

Is the DVD video camera/recorder set to the sleep/restart status?

 

 

If 30 minutes or more has elapsed with the DVD video camera/

 

 

recorder in the sleep/restart status, it will automatically turn off.

43

 

Set the power switch to “OFF”, and then power the DVD video

 

 

camera/recorder again.

 

 

 

 

English

145

Page 145
Image 145
Hitachi DZ-HS500A instruction manual Troubleshooting, 145, Power supplies, Symptom Cause and Correction Reference