43-1087.fm Page 16 Tuesday, August 17, 1999 2:46 PM

TROUBLESHOOTING

We do not expect you to have any problems with your phone, but if you do, the fol- lowing suggestions might help.

Problem

 

Suggestion

 

 

 

 

Low volume or unusual sounds.

Someone has picked up another phone

 

on the same line. Hang up the other

 

phone.

 

 

 

Severe noise interference.

Press CH to change the channel.

 

• Keep the handset away from comput-

 

 

ers, remote control toys, wireless

 

 

microphones, alarm systems, inter-

 

 

coms, room monitors, fluorescent

 

 

lights, and electrical appliances.

 

Move to another location or turn off

 

 

the source of interference.

 

 

 

The phone cannot be operated at a

Lift the base’s antenna to a fully verti-

useful distance from the base

 

cal position.

because the signal becomes weak

Be sure neither the handset or base

or noisy (handset’s range has

 

antenna is touching a metal surface.

decreased).

 

 

 

 

Return the handset to the cradle to

 

 

recharge the battery pack.

 

 

The phone does not work or works

Be sure the base’s phone line cord and

poorly.

AC adapter are correctly and securely

 

connected, and the battery is charged.

 

 

 

The handset battery does not

Check the charging contacts on the

charge.

 

handset and base. If they are dirty,

 

 

clean them with a pencil eraser.

 

Be sure the battery is connected cor-

 

 

rectly.

 

 

The call is too noisy.

Change channels or hang up and redial

 

the number.

 

 

 

16

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Radio Shack ET-917 owner manual Troubleshooting