APPENDIX B: TROUBLESHOOTING GUIDE
Problem | Solution |
No dial tone when | •You must press a line button to get a dial tone. |
you pick up handset |
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No dial tone when | • Make sure AC power is plugged in correctly. |
you press a line button | • Check hook switch. Does it pop up when handset |
| is picked up? |
| • Make sure phone line cord is connected. |
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Can't hear other party | • Check handset or speaker volume. |
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Can’t be heard by | • Make sure handset cord is securely plugged |
| in. |
other party | • Make sure phone cord is securely plugged in. |
| • Make sure MUTE indicator is off. |
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Will not dial. | • Make sureTONE/PULSE is set to correct position. |
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Phone doesn’t ring | • Check RINGER VOLUME. |
| • Make sure ringer is turned on. |
| • Make sure Do Not Disturb feature is off. |
| • Could have too many phones on one line. (See |
| FCC registration information regarding REN) |
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Low handset or | • Check the volume settings . |
speaker volume |
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Line indicator lights but | • Is ringer off? Is Do Not Disturb feature active? |
phone doesn’t ring. |
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Telephone continues to ring after handset is picked up.
• You must press the line number to answer a call.
LOW Battery Symbol appears | • If | |||
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| changed. |
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| If not flashing — battery is dead or not installed. |
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Memory dialing | • Make sure you entered numbers correctly. | |||
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Busy Redial doesn’t | • Make sure that you have a pause inserted if | |||
redial correctly | necessary | |||
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