TROUBLESHOOTING GUIDE
Problem | Possible Cause | Solution |
Vehicle does not run | Undercharged battery | Charge the battery. A new battery should have been charged for at least 12 |
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| hours before using the vehicle for the first time and up to 8 hours after each |
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| subsequent use. |
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| Check all connections. Make sure the charger port is tightly plugged into the |
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| charging port on the Pocket Mod, and that the charger is plugged into the |
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| wall. |
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| Make sure power flow to the wall outlet is on. |
| Charger is not working | You may check to see if your charger is working by using a volt meter or |
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| asking your local Razor authorized service center to test your charger for you. |
Vehicle was running but | Loose wires or connectors | Check all wires and connectors to make sure they are tight. |
suddenly stopped |
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| Tripped circuit breaker | The circuit breaker (next to on/off switch) will automatically shut off the |
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| power if the motor is overloaded. |
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| An excessive overload, such as too heavy a rider or too steep a hill, could |
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| cause the motor to overheat. If the Pocket Mod suddenly stops running, |
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| wait a few seconds and then push the breaker to reset the circuit. Correct the |
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| conditions that caused the breaker to trip and avoid repeatedly tripping |
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| the breaker. |
Short run time (less than | Undercharged battery | Charge the battery. A new battery should have been charged for at least 12 |
30 minutes per charge) |
| hours before using the vehicle for the first time and up to 8 hours after each |
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| subsequent use. |
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| Check all wires and connectors. Make sure the battery connector is tightly |
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| plugged into the charger connector, and that the charger is plugged into |
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| the wall. |
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| Make sure power flow to the wall outlet is on. |
| Battery is old and will not accept | Even with proper care, a rechargeable battery does not last forever. Average |
| full charge | battery life is 1 to 2 years depending on vehicle use and conditions. Replace |
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| only with a Razor replacement battery. |
| Brakes are not adjusted properly | Refer to adjusting the brakes instructions on page 4. |
Vehicle runs sluggishly | Driving conditions are too stressful | Use only on solid, flat, clean and dry surfaces such as pavement or level |
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| ground. |
| Tires are not properly inflated | The tires are inflated when shipped, but they invariably will lose some |
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| pressure between the point of manufacturing and your purchase. |
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| Refer to instructions on page 4. |
| Vehicle is overloaded | Make sure you do not overload the vehicle by allowing more than one rider |
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| at one time, exceeding the 220 lb. maximum weight limit, going up a hill |
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| or towing objects behind the vehicle. If the vehicle is overloaded, the |
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| circuit breaker may trip and shut off power to the motor. Correct the driving |
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| conditions that caused the overload, wait a few seconds, and then push the |
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| breaker to reset the circuit. Avoid repeatedly tripping the circuit breaker. |
| Brakes are not adjusted properly | Refer to adjusting the brakes instructions on page 4. |
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