TROUBLESHOOTING GUIDE (CONTINUED)

Problem

Solution

Cannot hear the

• Set the RING/PWR switch on the handset to ON (the far left

Page alert tone

position).

 

 

Range is shorter

• Press the CHAN button during the conversation to select a

than normal

new channel.

 

• Position the base antenna upward.

 

 

Battery will not hold a

• Be sure you are sufficiently charging the battery. When the

charge OR is fully charged

battery has been charged for 12 hours, you can expect

and the BAT LOW lights

approximately 4 hours of talk time.

 

• Check to be sure battery contacts on both the handset and

 

the base are making contact and are clean; free of dirt or lint.

 

• When the handset is placed in the base, check that the base

 

CHARGE light is on.

 

 

BAT LOW light stays on

• Place handset in base for 10 seconds to reset the phone. If

 

that doesn’t work, charge battery for 12 hours.

 

 

Memory Dialing

• Did you program the memory location keys correctly?

doesn’t work

See p. 12.

 

• Did you follow proper dialing sequence? See pp. 13-15.

 

• Make sure T/P switch is correctly set.

 

See pp. 4-7.

 

 

Unit locks up

• If the unit doesn’t work, reset the unit by disconnecting and

 

reconnecting the handset battery and then return the handset

 

to the base.

 

• If a power outage occurs while the handset is away from the

 

base, the handset must be returned to the base when the

 

power returns.

 

 

While using the headset,

• Make sure the headset is plugged into the handset. When

you can’t hear the caller

you plug in the headset, the handset receiver and micro-

and the caller can’t hear you.

phone are disabled.

 

• Unplug the headset if you want to

 

use the handset instead.

 

 

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RCA 2-9925 manual Problem Solution Cannot hear