Troubleshooting
AppleTalk
Problem No. 1 Why do I get an incorrect printout?
Solution No. 1 Some possible reasons are:
• You may have chosen Binary encoding to print the file. Try to use ASCII encoding.
• Some of the fonts in your print file may not be supported by the printer. Try selecting LaserWriter 7 instead of LaserWriter 8.
Problem No. 2 |
| Can’t find the LevelOne Printer Server’s name in the Chooser. | |
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Solution No. 2 |
| Try the following: | |
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| 1. | Make sure that AppleTalk is on (the button next to Active is |
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| highlighted in the Chooser). |
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| 2. | Make sure the printer has been on and in the READY state for |
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| a few minutes. |
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| 3. | Make sure the printer has not been renamed since its last |
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| appearance in the Chooser. |
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| 4. | If the printer resides on a network with multiple zones, make |
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| sure the correct zone is selected from the AppleTalk Zones box |
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| in the Chooser. |
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Problem No. 3 |
| My document didn’t print to the right printer. |
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Solution No. 3 |
| Check the following: |
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| • Another LevelOne Printer Server with the same name may |
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| have received your print job. Use the PSTOOL to reconfigure |
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| your LevelOne Printer Server name and ensure all LevelOne |
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| Printer Servers have unique names. |
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| • Make sure your application output encode is set to ASCII. If |
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| not, change it to ASCII. |
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Problem No. 4 |
| My file doesn’t print with the correct fonts. |
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Solution No. 4 |
| Try using the LaserWriter 7 printer driver. |
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Problem No. 5 |
| My EPS file doesn’t print with the correct fonts. |
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Solution No. 5 |
| This is a problem that occurs in some application programs. Try |
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| downloading the fonts contained in the EPS file before printing the |
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| saved EPS file. |
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Problem No. 6 |
| I can’t select the “Remaining from:” item in the print dialog |
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| box. |
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Solution No. 6 |
| If you have selected the Layout value, 2 Up, or 4 Up, you cannot |
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| access the Remaining from: item. Choose other selections. |
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Problem No. 7 |
| A cover page prints either on the first or the last page of the |
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| document. |
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Solution No. 7 Select one of these solutions:
•Turn the cover page feature off.
•Insert extra page breaks in your document to avoid the cover
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