Troubleshooting

AppleTalk

Problem No. 1 Why do I get an incorrect printout?

Solution No. 1 Some possible reasons are:

You may have chosen Binary encoding to print the file. Try to use ASCII encoding.

Some of the fonts in your print file may not be supported by the printer. Try selecting LaserWriter 7 instead of LaserWriter 8.

Problem No. 2

 

Can’t find the LevelOne Printer Server’s name in the Chooser.

 

 

 

Solution No. 2

 

Try the following:

 

 

1.

Make sure that AppleTalk is on (the button next to Active is

 

 

 

highlighted in the Chooser).

 

 

2.

Make sure the printer has been on and in the READY state for

 

 

 

a few minutes.

 

 

3.

Make sure the printer has not been renamed since its last

 

 

 

appearance in the Chooser.

 

 

4.

If the printer resides on a network with multiple zones, make

 

 

 

sure the correct zone is selected from the AppleTalk Zones box

 

 

 

in the Chooser.

 

 

 

 

Problem No. 3

 

My document didn’t print to the right printer.

 

 

 

Solution No. 3

 

Check the following:

 

 

Another LevelOne Printer Server with the same name may

 

 

have received your print job. Use the PSTOOL to reconfigure

 

 

your LevelOne Printer Server name and ensure all LevelOne

 

 

Printer Servers have unique names.

 

 

Make sure your application output encode is set to ASCII. If

 

 

not, change it to ASCII.

 

 

 

Problem No. 4

 

My file doesn’t print with the correct fonts.

 

 

 

Solution No. 4

 

Try using the LaserWriter 7 printer driver.

 

 

 

Problem No. 5

 

My EPS file doesn’t print with the correct fonts.

 

 

 

Solution No. 5

 

This is a problem that occurs in some application programs. Try

 

 

downloading the fonts contained in the EPS file before printing the

 

 

saved EPS file.

 

 

 

Problem No. 6

 

I can’t select the “Remaining from:” item in the print dialog

 

 

box.

 

 

 

Solution No. 6

 

If you have selected the Layout value, 2 Up, or 4 Up, you cannot

 

 

access the Remaining from: item. Choose other selections.

 

 

 

Problem No. 7

 

A cover page prints either on the first or the last page of the

 

 

document.

 

 

 

Solution No. 7 Select one of these solutions:

Turn the cover page feature off.

Insert extra page breaks in your document to avoid the cover

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LevelOne FPS-2101TXU, FPS-2003TXU, FPS-2111TXU, FPS-2101USB manual AppleTalk, Problem No Why do I get an incorrect printout?

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