Level One Printer Servers
after Job contains a FF (Form Feed, decimal 12 or 0C in Hex). See the section on Logical Printers in the Unix or NT Server sections for details of Logical Printers.
Problem No. 6 The Print job seemed to go through OK, but it was never received.
Solution No. 6 Check the E Mail address. If you use more than one Internet Printer with the same printer driver, ensure that you use the correct port each time you print.
Problem No. 7 Only the banner page was printed.
Solution No. 7 This could be caused by using the wrong encoding method. Ask the user to use the InterNet Printing Port.
Also, some printer drivers, when configured as Local Printer, will poll the printer to see if it is connected. Since the printer is networked, the printer can not be detected. To fix this, perform the following:
•Select Network printer when asked “How is the printer attached to your computer?”
•Then when prompted for “Network Path or Queue name” enter a dummy value such as \\123 and select Next
•The printer wizard will display a message stating that “The Network Printer is
•When finished, go to Control
•Select Properties - Details.
In the Print to the following port box, select Print Server (PrintServer).
•Click Apply, then OK, then close the Properties window.
•Select the printer and go to the File menu. Check the Work off- line option is OFF.
If the printer is connected and powered On, the printer icon should no longer be grayed out, and you should be able to print.
Problem No. 8 The Banner page is not correct; the first row has disappeared.
Solution No. 8 This may be caused by the previous print job not sending a form feed after finishing printing.
Try sending print jobs to a logical printer, which is defined with a Post String of FF (Form Feed - 0C in Hex).
To do this, define the Logical Printer, and set the port used for Internet Printing to this Logical Printer.
- 92 -