The battery operating time indicated by the battery meter does not match the actual operating time.

The actual operating time can be different from the estimated time, depending on how you are using the computer. If the actual operating time is much less than the estimated time, we recommend a full cycle of fully charging, discharging, and then charging as above.

Optical Drive Problems

The optical drive cannot read a disc.

Make sure that the disc is correctly seated in the tray, with the label facing up.

Make sure that the disc is not dirty. Clean the disc with a disc cleaning kit, available in most computer stores.

Make sure that the optical drive driver is installed correctly.

Make sure that the computer supports the disc or the file format contained.

You cannot eject a disc.

The disc is not properly seated in the drive. Manually release the disc following the method described next:

Turn off the system.

Insert a small rod, such as a straightened paper clip, into the drive’s manual eject hole and push firmly to release the tray.

Pull the tray out until fully extended, and then remove the disc.

Display Problems

Nothing appears on the screen.

If the power-on indicator is not on, check the electrical outlet, the plugs and power cords.

Troubleshooting

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TAG 20 Series manual Optical Drive Problems, Display Problems, Optical drive cannot read a disc, You cannot eject a disc