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TAG 20 Series manual Troubleshooting, Appendix A Specifications

Models: 20 Series

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Location Guidelines	7-3
General Guidelines	7-3
Cleaning Guidelines	7-4
Battery Pack Guidelines	7-4
When Traveling	7-6

Chapter 8 Troubleshooting	8-1
Preliminary Checklist	8-2
Solving Common Problems	8-3
Battery Problems	8-4
Optical Drive Problems	8-5
Display Problems	8-5
Floppy Disk Drive Problems	8-7
Hardware Device Problems	8-7
Hard Disk Drive Problems	8-8
Infrared Problems	8-8
Keyboard and Mouse Problems	8-9
LAN Problems	8-9
WLAN Problems	8-10
Modem Problems	8-11
PC Card Problems	8-12
Power Management Problems	8-12
Printer Problems	8-13
Software Problems	8-14
Sound Problems	8-14
Startup Problems	8-15
Other Problems	8-16
Resetting the Computer	8-17
Appendix A Specifications	A-1

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TAG 20 Series manual Troubleshooting, Appendix A Specifications

Contents

OPERATOR’ S MANUAL MIL-BOOK 20 SERIES NOTEBOOK22355 TAG Way, Dulles, VA 20166 Tel 703 406.3000 Fax 703 Page Information in this manual is subject to change without notice TRADEMARKSRegulatory Information Class B Regulations On the Use of the SystemPlease note Radio Interference Regulations Class B Compliance Notice Safety NoticesAbout the Battery Canada Canadian Department of CommunicationsAbout the AC Adapter Attention for USA UsersCaution for USA Users About the ModemUse in specific environments USA and Canada Safety Requirements and NoticesOn the Use of RF Device Radio Frequency Interference Requirements and SARUse on Aircraft Caution Antenna useExplosive Device Proximity Warning Antenna WarningEMC Requirements English European Union CE Marking and Compliance NoticesCanada Radio Frequency Interference Requirements Statements of ComplianceItalian Local Restrictions of 802.11b Radio UsageGreek IcelandicFrance Departments in Which the Wireless LAN Module Can Be Used Indoors OnlyGeneral Belgium and the NetherlandsOutdoors Turning Off the Wireless LAN RadioFrequency Ranges MHz IndoorsChapter 2 Operating Your Tablet PC Table of ContentsPreface Chapter 1 Getting StartedConfiguring the Display Modes Chapter 3 Managing PowerInserting and Ejecting Floppy Disks Chapter 7 Caring for the Tablet PC Chapter 5 Setup Configuration Utility SCUChapter 6 Installing Software Drivers Chapter 4 Expanding Your ComputerAppendix A Specifications Chapter 8 Troubleshootingxviii Preface Notational Conventions CHAPTER Getting StartedUnpacking Getting the Computer RunningBefore You Begin Connecting to AC Power1. Make sure the computer is turned off Positioning the Tablet PC Using the Wireless Keyboard option Turning On Turning On and Off the ComputerGetting Started Turning Off Connector Taking a Look at the ComputerRight-Side Components ConnectorPC Card Slot PowerConnector Expansion PortIR Port Left-Side ComponentsConnector X-Bay InterfacePack Rear ComponentsMain Battery StandBattery Front ComponentsPower Button VolumeBrightness Volume/LCDAdjust Button SpeakerGetting Started Bottom-Side ComponentsCCD Port Connects a CCD PC camera1-16 Where to Go from HereFor this purpose… Do this…CHAPTER Operating Your Tablet PCStarting the Computer Starting and Stopping the ComputerStopping the Computer Operating Your Tablet PC Mouse-control Buttons Using the Wireless Keyboard optionCursor-Control Keys Typewriter KeysNumeric Keypad Euro SymbolFunction Keys Windows KeysUsing the Touchscreen Term Configuring the TouchscreenAction Connecting the Floppy Disk Drive Using the Floppy Disk Drive optionThrough the Tablet PC’s USB Port 2-11 Operating Your Tablet PCThrough the Private Cable Inserting and Ejecting Floppy DisksOperating Your Tablet PC Never turn off or reset the computer while the floppy disk drive in-use indicator is on2-13 Using the Hard Disk Drive Operating Your Tablet PC Using the Optical Drive optionCD drive can read CDs, audio CDs, CD-R, and CD-RW discs Combo drive can work both as a DVD drive and CD-RW drive1. Turn on the computer Connecting the Optical DriveInserting and Removing a Disc Follow this procedure to insert or remove a disc4. Gently push the tray back into the drive Configuring the Display Modes Using the Video Features2-19 ResolutionColors Operating Your Tablet PCOperating Your Tablet PC 2-20Using the Audio Features Connecting Audio Devices Using the Modem Using the Communication FeaturesConfiguring the WLAN Using the Wireless LAN2. Click Network and Internet Connections Turning Off/On the WLAN Radio Using the Wireless ModemConnecting Using the Wireless Modem GSM data transmission circuit-switched dataConfiguring a GPRS Connection Using the GPSConnecting Using GPRS Configuring a GSM Modem ConnectionHeres how GPS works in five logical steps CHAPTER Managing PowerManaging Power AC and Car AdapterCharging the Battery Pack Battery PackChecking the Battery Level Initializing the Battery PackBy Operating System Replacing the Main Battery PackBy Gas Gauge To replace the battery pack, follow these steps Battery Low Signals and Actions Power Management Hibernation Manual Power ManagementPower-Saving Tips Serial device IR device USB device PC card Expanding Your ComputerThis chapter gives guidelines on installing and using these devices CHAPTERConnecting a Serial Device Connecting a USB Device Expanding Your Computer For the front panel’s IR port Connecting an IR DeviceFor the left side’s IR port When using the left side’s IR port CardBus Support Using PC CardsInserting and Removing a PC Card To remove a PC card Expanding Your Computer System Memory UpgradeThis chapter tells you how to use the SCU program Setup Configuration Utility SCUCHAPTER When to Use When and How to Use the SCU ProgramStarting SCU Function Moving Around and Making SelectionsA brief description of keyboard if installed usage is listed next Setup Configuration Utility SCUDate and Time Main MenuSetup Configuration Utility SCU USB Emulation Internal NumlockGeyserville Support Advanced MenuCOM Ports Shared Video MemorySetup Configuration Utility SCU LPT Port Function Key 1/2/3 Define FN1/FN2/FN3 HDD HeaterPower Button Define Security Menu Set PasswordSetup Configuration Utility SCU Hard Disk Boot Sector5-12 Boot Sequence Boot MenuExit Menu Setup Configuration Utility SCU Get Default Values loads factory default values for all the items5-15 Setup Configuration Utility SCU Load Previous Values restores previous values for all the items5-16 CHAPTER Installing Software DriversInstalling Software Drivers How to Use the CDJust click the Device Driver link on the main screen Description Installing Software DriversName Directory2. Select “Graphics Options” then click on the “Graphics Properties” Dos Mode SettingInstalling Software Drivers 1. Select right side corner icon then will appear next figureInstalling Software Drivers 1. Insert the driver CD into the drive Touchscreen DriverTo install the touch screen driver perform the following Installing Software DriversTouch screen Calibration Make the necessary settings according to your system requirements Intel SpeedStep UtilityInstalling Software Drivers Wireless LAN Utility Installation CHAPTER Caring for the Tablet PCUsing an Anti-Virus Strategy Using the PasswordProtecting the Computer Location Guidelines Taking Care of the Tablet PCGeneral Guidelines Battery Pack Guidelines Cleaning GuidelinesIf you will not be using the computer for a long period of time more than two weeks, remove the Main battery pack from the computer and switch OFF Backup battery When Traveling CHAPTER TroubleshootingPreliminary Checklist Troubleshooting Solving Common ProblemsFor easy reference, the problems are divided into these categories Problem TypeThe battery does not charge Battery Charge indicator does not appear Battery ProblemsThe operating time of a fully charged battery becomes shorter You cannot eject a disc Optical Drive ProblemsDisplay Problems The optical drive cannot read a discBad dots appear on the display at all times The characters on the screen are dimThe external monitor displays nothing Floppy Disk Drive ProblemsResolution cannot be adjusted to desired setting The Floppy Disk Drive In-use Indicator stays onThe computer does not recognize a newly installed device Hardware Device ProblemsHard Disk Drive Problems Infrared ProblemsThe PS/2 mouse does not work Keyboard and Mouse ProblemsThe numeric keypad is disabled The external keyboard does not respondI cannot use the WLAN feature LAN ProblemsWLAN Problems I cannot access the networkI cannot access the network I cannot connect to another WLAN deviceThe PC card does not work Modem ProblemsPC Card Problems The modem does not workThe computer does not enter Standby or Suspend mode automatically Power Management ProblemsPrinter Problems The PC card stops communicating properlyAn application program does not work correctly Software ProblemsSound Problems The printer prints garbled informationThe external microphone or audio device does not work Startup ProblemsWhen you turn on the computer, it stops after POST The sound system does not recordThe date/time is incorrect Other ProblemsReset Button Switch Resetting the ComputerParts SpecificationsAPPENDIX SpecificationsParts SpecificationsSpecifications 802.11b, supports Intel PRO / Wireless 2100 LAN mini-PCI type 3BAPPENDIX Regulatory InformationRegulatory Information On the Use of the SystemClass B Regulations Please noteCaution Texts Concerning Lithium Batteries CanadaCanadian Department of Communications Radio Interference Regulations Class B Compliance NoticeAbout the AC Adapter Attention for USA UsersAbout the Modem Caution for USA UsersRadio Frequency Interference Requirements and SAR Use in specific environmentsUSA and Canada Safety Requirements and Notices On the Use of RF DeviceUse on Aircraft Caution Antenna useExplosive Device Proximity Warning Antenna WarningEMC Requirements English European Union CE Marking and Compliance NoticesCanada Radio Frequency Interference Requirements Statements of ComplianceItalian Local Restrictions of 802.11b Radio UsageGreek IcelandicDepartments in Which the Wireless LAN Module Can Be Used Indoors Only GeneralBelgium and the Netherlands FranceOutdoors Turning Off the Wireless LAN RadioFrequency Ranges MHz Indoors