TAG 20 Series manual Software Problems, Sound Problems, The printer prints garbled information

Make sure that the printer driver is correctly installed.

Make sure that you have assigned the printer port correctly in your operating system or application program.

Make sure that the printer port is enabled in the SCU program.

The printer prints garbled information.

Make sure that the printer driver is correctly installed.

Make sure that the printer cable is properly connected.

Software Problems

An application program does not work correctly.

Make sure that the software is correctly installed.

If an error message appears on the screen, consult the software program’s documentation for further information.

If you are sure the operation has stopped, reset the computer. (See “Resetting the Computer” in this chapter.)

Sound Problems

No sound is produced.

Make sure that the volume control is not set too low.

Make sure that the audio and volume control drivers are correctly installed.

Make sure that the computer is not in Standby mode.

If using an external speaker, make sure that the speaker is properly connected.

Distorted sound is produced.

Make sure that the volume control is not set too high or too low. In most cases, a high setting can cause the audio electronics to distort the sound.

8-14 Troubleshooting