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Modem Problems
The modem does not work.
Make sure that the modem driver is correctly installed.
Make sure that the telephone line is properly connected.
Make sure that the COM port in the communication software is correctly set.
Turn off power management.
PC Card Problems
The PC card does not work.
Make sure that the PC card is correctly seated.
If the card requires an IRQ (Interrupt ReQuest), make sure that there is one available.
The PC card may be attempting to use a COM port in a manner that conflicts with the COM port being used by another device. Try running the SCU program to change the COM port setting. If your PC card uses COM1, set COM1 as Disabled. If your PC card uses COM2, set COM2 as Disabled. If your PC card uses COM4, set COM4 at Disabled.
WARNING: COM3 is reserved for use by the touchscreen, do not disable it. If COM1/2 is disabled and COM3/4 is enabled on the SCU Setup (refer to chapter 5), upon booting system would recognize the enabled COM3/4 and designate it as COM1/2.
The following table is the default settings:
COM Port | I/O (Input/Output) Port | IRQ (Interrupt ReQuest) |
COM1 (available) | 3F8 | IRQ4 |
COM2 (available) | 2F8 | IRQ3 |
COM3 (reserved for | 3E8 | IRQ5 |
touchscreen only) |
|
|
COM4 (available) | 2E8 | IRQ11 |
Troubleshooting |