TAG 20 Series manual Hardware Device Problems, Hard Disk Drive Problems, Infrared Problems

Hardware Device Problems

The computer does not recognize a newly installed device.

The device may not be correctly configured in the SCU program. Run the SCU program to identify the new type.

Make sure if any device driver needs to be installed. (Refer to the documentation that came with the device.)

Make sure if the device needs any jumper or switch settings. (Refer to the documentation that came with the device.)

Check the cables or power cords for correct connections.

For an external device that has its own power switch, make sure that the power is turned on.

Hard Disk Drive Problems

The hard disk drive error message appears on the screen.

Insert a bootable diskette and check the integrity of your hard drive.

The hard disk drive has defects. Ask your dealer for help.

The hard disk drive operations seem slow.

The data files stored on the hard disk drive may be fragmented. Use a tool such as Window’s Disk Defragmenter to defragment the files.

The hard disk drive in-use indicator glows without blinking.

The data files stored on the hard disk drive may be fragmented. Use a tool such as Window’s Disk Defragmenter to defragment the files.

Infrared Problems

The IR port does not work.

Make sure that the IR ports of the two devices face each other within a ±15-degrees angle and 1 meter (3 feet) distance and there are no obstructions in between.

8-8 Troubleshooting