Battery Problems

The battery does not charge (Battery Charge indicator does not appear).

Make sure that the AC adapter is properly connected.

Make sure that the battery is not too hot – gets above 45oC (113 oF) or too cold – below 0 oC (32 oF). Allow time for the battery pack to return to room temperature.

Make sure that the battery pack was installed correctly.

Make sure that the battery terminals are clean.

The operating time of a fully charged battery becomes shorter.

If you often partially recharge and discharge, the battery might not be able to be charged to its full potential. We recommend a full cycle of charging, discharging, and then charging. It will take several hours.

1.Make sure the computer power was turned off. Connect the AC adapter to the system to charge the battery pack.

2.After the battery pack has been fully charged, turn the computer on then into SCU or in windows system to disabled power management function.

3.Disconnect the AC adapter and leave the computer on until the battery was fully discharged. The computer will shut down automatically.

4.Repeat step 1 and 2.

Make sure that power to the Tablet PC is off. If you use the Tablet PC during recharging for more than 4 hours, the recharging will stop no matter the battery has been fully charged or not. If this happened, please disconnect and reconnect the AC adapter to continue the charging process.

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Troubleshooting

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TAG 20 Series manual Battery Problems, Operating time of a fully charged battery becomes shorter