Whirlpool 1997 "E service manual Problem Possible Cause Test Procedure Or Correction

Cooking Products Service Manual
Original March, 1997	4322167
© 1997 Whirlpool Corporation	Page 3-13

PROBLEM	POSSIBLE CAUSE			TEST PROCEDURE
				OR CORRECTION
Blower motor will not oper-	1.	Blower motor.	1.		Check blower motor.
ate.	2.	Control board.	2.		Check control board.
	3.	Open or loose wiring in	3.		Use ohmmeter to check
		circuit to blower motor.			continuity, and repair
					wiring.
Cooktop lamps do not come	1.	Bulb burned out.	1.		Check bulb.
on.	2.	Control board.	2.		Check control board.
	3.	Lamp sockets.	3.		Check lamp sockets.
	4.	Open wiring between the	4.		Use ohmmeter to check
		above components.			continuity, and repair
					wiring.
Oven heats too fast.	1.	Line voltage is too high	1.		Use separate 15- to 20-
		(should be between 108-			ampere circuit.
		and 132-volts AC).
	2.	Control board.	2.		Check control board.
Oven cooks too slowly.	1.	Line voltage is too low		1. Use separate 15- to 20-
		(should be between 108-			ampere circuit.
		and 132-volts AC).
	2.	User error.	2.		Instruct user regarding
					proper cooking times.
	3.	Magnetron.	3.		Check magnetron.
Speaker does not sound at	1.	Open connection or	1.		Replace board.
conclusion of cooking se-		failed speaker.
quences, or after elapsed time	2.	Tones are programmed	2.		Program tones back in.
in Minute Timer.		out.			(Touch and hold key #1
					for 4-seconds).
Oven cooks on “HIGH” when	1.	Shorted relay.		1. Check the control board.
a lower cook power is se-	2.	Control board.	2.		Check control board.
lected.
Oven runs but will not cook.	1.	Secondary interlock	1.		Check secondary inter-
		switch.			lock switch.
	2.	Relay 2 is open.	2.		Check control board.
	3.	High voltage compo-	3.		Check high voltage com-
		nents.			ponents.

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